ROL Cruise London Road, Lexden, Colchester CO3 4DB
About the Business
ROL Cruise is a leading establishment located at Lexden House, London Rd, Lexden, Colchester CO3 4DB, United Kingdom. As a point of interest and a go-to travel agency, our experienced team work tirelessly to provide unforgettable travel experiences for our clients.
With over 25 years of industry experience, we have become a trusted name in the cruise industry. Our team has expertise in everything from luxury cruises to expedition cruises, as well as river cruises, and we cater to all needs, whether it be a family trip or a romantic getaway.
ROL Cruise offers an extensive range of services including bespoke cruise packages, flights, travel insurance, and accommodation. Our team of travel experts ensures that each itinerary is tailored to the specific needs of our clients, making every trip a unique and unforgettable experience.
As a travel agency, ROL Cruise has built strong relationships with leading cruise lines, giving our clients access to the world's top ships and itineraries. We work tirelessly to ensure that our clients receive top-notch customer service and value for money, and pride ourselves on our superb reviews and reputation.
In summary, ROL Cruise is a leading establishment and point of interest in the travel industry in the United Kingdom. Our services are second to none, offering our clients unique and unforgettable travel experiences. Our team of knowledgeable travel experts strive to provide the best possible customer service, ensuring client satisfaction every time.
Photos
Location & Phone number
Lexden House, London Rd, Lexden, Colchester CO3 4DB, United Kingdom
Hours open
Monday:
08:30 - 20:00
Tuesday:
08:30 - 20:00
Wednesday:
08:30 - 20:00
Thursday:
08:30 - 20:00
Friday:
08:30 - 20:00
Saturday:
08:30 - 20:00
Sunday:
08:30 - 20:00
Reviews
"Excellent. Super customer service, Jasmine was a good listener, explained everything clearly and was extremely helpful, friendly and efficient. It's my first time booking with ROL and it won't be the last if all calls are this positive"
"I spoke to three or four people regarding the booking of our cruise later this year and without exception they were all helpful and friendly. I emailed customer services regarding some of the paperwork and that landed in my inbox a few days later giving me everything in detail. Very satisfied."
"Excellent service. Clearly very busy time of year for them but they had a plan to put extra people on the phones and take messages and arrange call backs. I was called back within 10 minutes. Wish other companies could be so proactive! Everyone so pleasant and helpful and gave useful advice. This is the first time I’ve used ROL and very impressed!"
"Over a number of years we have booked many cruises with ROL. We have always been very pleased with their service. The last few years we have dealt with Liam and Sally in the Concierge department and have always been pleased with their knowledge and attention to detail. Both have warm friendly personalities and are a pleasure to deal with."
"Really impressed with the service. Selected a cabin for our cruise and 30 minutes later changed my mind. Telephone and spoke to a very nice man who said it was no problem to change. Sale of cabins went on sale 1st Nov. Got phone call to say we have our chosen cabin.David wished us a nice cruise."
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