Taylah Nails/ Massage - Beckenham 34 High Street, Beckenham BR3 1AY

"I am a little disappointed with the service I received today. First time visiting as new to the area and have seen the shop when walking along the high street. It’s clean and spacious with lots of chairs for pedicures. Staff seem friendly. Unfortunately the pedicure was just not up to my usual standard and have been left with a lot of cracks and dry skin on the back of my foot. I do not like the blade and prefer just the metal pumice and the scrub and when I mentioned the dry skin remaining on the back of my foot, this was the reason sited for the unsatisfactory results. The technician said it wasn’t possible to get any better result without using the blade. He did not use any moisturizer on either my feet or my hands which I thought was pretty standard. I would be unlikely to use this shop again ."

"It was my first time going into this nail bar. All the staff members were friendly and the quality of work was lovely. Reasonably priced and would definitely go back."

"Today I visited Taylah nail - Beckenham for a first time and I’d like to say how dissatisfy I am! I requested a simple infill manicure with gel polish and you can see from the attached photos what is the result after asking to fix them. When the nail technician was doing the nails shape I noticed that the top of each of my ten nails are not equal and I have dry powder bums under my nails and they look awful. I asked him politely to correct the shape and he just went to do the nails of their Vietnamese friend and ghost me then another guy who was busy with another client came to me and try correcting them. After some efforts he didn’t do much and said that’s everything and they look good and he kept saying to me there’s nothing wrong with them. I just gave up and all I wanted was to go away and NEVER COME BACK! I have never had so bad shaped nails in my life. Every nail is different, some of them are tick others a thin. Very poor service ! Plus to ghost your client. In the end I have apologised the other girl who waited 30 minutes her nail technician to come back because he was trying to fix my nails which I haven’t asked for I have asked mine. UPDATE: I am very pleased to add to my comment that I have received a full refund and now I am able to go elsewhere and redone my nails."

"One of, if not THE best pedicure I've ever had! The Salon is bright, welcoming and scrupulously clean. There is a calm atmosphere and the massage chairs are very relaxing. My nail tech was very gentle but very thorough when scrubbing and filing my feet. My gel polish was expertly applied and they have a plethora of colours and shades to choose from. Hot Towel foot wrap is included as standard. I was also offered a free glass of prosecco to enjoy during my pedicure. I had a lovely experience and I plan to make this my regular place for a pedicure."