Tuncay hair 343 Hertford Road, London N9 7ET

"I went to get my hair cut short, I showed them a reference of how I wanted my hair and they said they’d be able to do it, when it came to cutting I asked for them to cut my hair not too long but not too short, around my nose is how long I’d want my hair to be but he cut my hair where my eyebrow was, I told him I asked for longer but he said the picture showed shorter which clearly wasn’t the case, on-top of that they had a 12 year old wash my hair and they used boiling hot water which burnt the back of my head leaving a red mark, when I mentioned how short they made it, they said I’d be fine either way because my mum said my hair grows quick and he used that as the excuse to dismiss the fact he did my hair badly, the next day I had a special event and this cut just was the worst, honestly need better service, they also wet my hoodie and shirt whilst washing it, they don’t follow what you tell them to do for haircut, definitely wouldn’t ever recommend to anyone, such horrible people too."

"I find Tuncay to be arrogant and very persistent to do his own thing. I have asked for a particular procedure, knowing very well that this is what I need, but he just said “no” to me proposing something else that I don’t want to do to my hair! Unfortunately, he is not very good in discussing what a customer wants…."

"Arrogant & Rude. Called up week in advance to book an appointment , Tuncay told me to wats app message him what i wanted. I did so, i had to ask the price because he never told me. When i questioned why is it so expensive? He has got offended. A week later i messaged him again to confirm my appointment, Tuncay tells me he never booked me in & my slot has been taken. He never confirmed with me in the first place and because i asked for the price of my treatment it's offended him and his refused to book me in. So unprofessional. Won't ever be back. I never once said to him I don't want this appointment cancel it for me, As a customer i shouldn't be the one confirming if my appointments been booked or not."

"First visit today. All the staff are very welcoming and polite, I can honestly say my hair looked and felt amazing, really good value for money, and quality products used. The salon is very clean, with a great selection of multi cultural music, I was offered tea or coffee, which is always a sign of good customer service. I will definitely be back. Thanks to all the team!"

"This salon is absolutely the best I've ever visited, both professional and welcoming experience, the ambiance is both relaxing and friendly, you even get tea and biscuits what more could you ask for! From the manager Tuncay, head stylist Hakan and especially Didem the junior really go above and beyond to ensure you leave looking fabulous They specialise in Italian products, only use the top ranges , can't go on enough!"