North Leeds Medical Practice 355 Harrogate Road, Moortown, Leeds LS17 6PZ

"Three months ago you could get antibiotics over the phone as the GP surgery’s we’re not having face to face appointments. When you have a telephone appointment and ask for some antibiotics the reply was no sorry we need to see you even when I’m delivering in another city then the advise me to phone 111 when by that time I get the ring back I will be back in Leeds. 30 years ago proper GPS would read your records and notice you have a history or a certain infection and give you antibiotics and call you by your first name. This surgery is only responsive to the surgeries needs and not the patients needs and is definitely not well lead. My wife phone the other week and asked for some steroids for her chest as antibiotics do not work now she phone up again to aske for steroids to get her over this chest infection. Why don’t you listen for once to the patient s rather than going by the recommendations of the GP"

"WARNING not a disabled friendly place, i have repeatedly tried to type in my reg into the permit machine but get fined £100 a time due to my disability which makes this process really hard. there is no help, so a visit to this surgery by car will cost you a minimum of £100. what an awful way to treat sick people."

"Never known a doctor like this 1 you can never get an appointment two the drs alway fob you off 3ring up one months to put a prescription in and the next month you have to send an email, 4 if you ring up you can never get through it always at capacity. I have recently change drs due to house move, I am 7 month pregnant can’t ever get a midwife appointment sent over my repeat prescription from old drs to to told by these I don’t need half of my medication with out even been seen by a drs, if ring up for my 2 year old I get fob off with going to a and e as no appointments available my old dr told me any child under 5 must been seen or at least spoke to a dr. I have called cqc about this surgery and they are awake and they are not bothered something needs to be done asap they don’t care about there patients They don’t even deserve 1 start"

"It seems like the partners are way too hands-off to run this place well. Still, in that regard they're probably not that much worse than the rest of the modern GPs. The regular text messages they send out saying they are short-staffed doesn't inspire any confidence in their ability to manage their practice, or staffing levels - I wonder what message they think these text send out. I already avoid them for all but absolutely essential stuff and so must everyone else. Great building and facilities... but the partners need to get a firmer grip if they can. Let's hope Harrogate Road do eventually rebuild the effectiveness of their surgery."

"Tried to make an appointment for months time, plenty of notice just for a blood test, no problems previously, they change the bloody criteria every time you ring up, it’s like jumping through hoops. I’m fuming been going to this doctors all my life and they are no help whatsoever"