Crofts Dental Practice 2 Saint Johns Road, Epping CM16 5DN

"Incredible dental practice. All the dentists are fantastic. I had to have a tooth out recently as a nervous patient. It was completely pain free and the dentist and dental nurse were so lovely. Even the practice manager Sarah is wonderful. Can’t recommend highly enough and do to family and friends!"

"I joined this practice so that I could obtain a Saturday appointment something that the NHS were not offering. I have had almost all of my Saturdays cancelled last minute with no replacement Saturday offered for another 2 months. I had to book an appointment elsewhere so that I could be seen. As I have insurance I need to stick to schedule to ensure I get the 2 hygiene and 2 examination within the year that I pay for. One of the Saturdays they cancelled on the Monday of that week was due to the bike ride which lets face it they would have known about months in advance yet only do anything about those appointments til the Monday prior. The latest appointment cancelled was in November yet again with no notice, calling on the Monday for the Saturday. When I complained and said it wasn't good enough they said they will look to arrange another appointment and simply never called me back. When I raised a complaint in January I spoke to the owner who admitted that they had issues, he then transferred me back over to the office manager to get in touch about re-booking my missed appointment. Who once again simply ignored me. They booked me in at lunchtime knowing I will have my 4 year old with me as she needed an appointment too when I went back to them to ask for the time to be moved they literally never got back to me again. This service is so horrendous that I have once again had to go elsewhere to be seen. So don't waste your time or effort. My life is far too busy to be able to add this extra time for them not doing their jobs. No idea why simply booking an appointment has taken months (Literally) to arrange."

"I am very happy that I found Crofts Dentist Practice. I highly recommend dentist Jazz and hygienist Eloise. I am a very nervous patient and have always dreaded going to the dentist. I have just had an appointment with Eloise and as usual have come away feeling so much better. She really puts you at your ease and no pain!! Eloise makes your hygiene visit comfortable and relaxing. She gives great advice about dental hygiene and I feel my teeth have benefitted. I recommended my husband to Crofts dental Practice and he now is another happy customer."

"I could not recommend this dentist more - everything about this dentist is 10/10 and Iqra is the best dentist I've ever had. When I first visited Iqra, I explained that I am extremely nervous and have had a lot of previous trauma with dentists. She has really helped relax me in a dental environment and always reassures me through any treatments. She is very gentle and extremely patient. I also visited Eloise for a hygienist appointment - she is so informative and has given me great advice for my teeth."