Auto Windscreens™ Ashton Road, Harold Hill, Romford RM3 8UR

"Got my windscreen replaced today (11-3-23). The service was excellent. My technician Najib was brilliant and had the work finished within about an hour. The only gripe I had was the fact that I was supposed to get the work done at the Romford branch, but the replacement windscreen was delivered to Harlow."

"Excellent customer service from the moment we arrived. Very friendly and did the job quickly and efficiently without any bother. Defiently recommended!"

"Just had my windscreen replaced on my (21 plate) BMW 2 Series, I’m very OCD and particulate about my car. Was greeted by Harry who was super polite and very friendly and then I knew my car was in safe hands before they’re touched it. They’re done such an amazing job and made sure it’s a genuine BMW windscreen and looks exactly how it left the factory. Absolute 10/10 service thank you guys."

"Good customer service but unfortunately thats where the good ends. The first technician fitted a faulty windscreen, breaking my rain sensor in the process, this got diagnosed and new windscreen had to be fitted again and a replacement rain sensor ordered and installed at a later date. This is all good service so far, and mistakes happen, however what really disappointed me was that I have had 3 different technicians work on my car and not one of them has showed good quality of work. The second time the windscreen got fitted there was windscreen adhesive running onto the A pillar trim, which I’m told is normal although this wasn’t the case with the first windscreen nor does it come this way from factory. They have agreed to cut this off but even after this it’s clearly visible and my trim is now glued to the windscreen, this trim also houses an airbag which could possibly affect it deploying correctly. In all instances after the job was finished the dashboard had dirt and dried out/ old silicone on it, finger prints on the rear view mirror, there were silicone smudge marks on parts of the bonnet. It’s not a good sign when a customer has to clean up after the job. Mixed feelings about this one as the lads were really nice but it all comes down to having a good job done and there needs to be improvement, so disappointed overall. Given the choice I would not use this company again."