BillyOh Claylands Avenue, Worksop S81 7BQ

"Wholly unsatisfactory. The shed was delivered as a pile of untreated boards. Many were cut too short, mostly by 10mm against the cutting list supplied. I treated the shed with two coats of preservative immediately it had been erected. Lots of split and warped timber, it has now been standing for eight months, it is mouldy, leaking and not at all fit for purpose. I will be pulling it down and burning it when spring arrives. A complete waste of money."

"Bought the BillyOh Expert Tongue and Groove Pent Workshop. Very poor quality wood. You would fall through the floor so had to reinforce with plywood. Truss supports were cut 2 inches too short. They sent replacements but was left without a roof on my shed for 1 week. Wouldn't of known this until building. Same goes for the roof. One pack of the tounge and groove boards were short but around 1.5inch. had to patch it up myself as I wasn't going to wait any longer for parts. Overall it was a very bad experience. On all the emails they say its not like them to make mistakes. But now I found this it's clear it is like them. Personally I wouldn't recommend anyone to purchase any shed from this company. I spent nearly £1100 on a shed and I had to spend an additional £200-£300 to make it so I could even use it as a basic shed. There is a reason they do not allow reviews on the product listings on the website nor allow reviews on Facebook."

"Do not under any circumstances buy a shed from BillyOh (via Amazon). Every single panel is warped, has holes in it, has gaps between the slats, is held together with basic staples (which split the wood), and is rotten/mouldy before it is even up. Will they give you a refund or allow you to return it? No of course they will not. But if you give them every single part number they will replace it! The quality of this item will not keep my belongings safe and dry. It is so flimsy a child could pull off a panel or break a slat off. Trading Standards and litigation will be the only way to resolve this matter."

"AVOID AT ALL COST!!! If there was a ZERO rating this would be applied. This Company are a disgrace to deal with. Ordered a summerhouse from them which arrived. The quality is something to be desired but as we liked the look of what the end product would be, we decided to proceed with building. The both "french doors" are an inch too wide for the frame & need altering (another job for our erector) The last panel to be erected was on the attached storage shed only to find the incorrect panel had been sent. Contacted customer care with our plight, to no avail. It is now neary 4 weeks later & no replacement panel has been sent. Three delivery dates where they failed to show. Umpteen telephone calls & emails to them, & still NOTHING. Their "customer care" department are a joke. Would never purchase anything from this Company again."

"I'm very happy with my summer house/office. Positives- -Relatively cheap -Looks good What I will say though is this is not for someone without a lot of DIY experience, personally ended up spending a bit more to improve the design and make it a bit more secure, but this was mainly due to wanting to board it out and insulate it. Negatives - was delivered after estimated delivery time and not until i rang to chase, which was after the estimated delivery date (suddenly had a email the next day to book delivery) Instructions are absolute pants and generic to the building and so don't match 100% with your building. Gives you the basics but you will need to think and work out how to do things. As I said I absolutely love this and think it's brilliant, all of my wood was fine and good quality a few knot holes but that's to be expected and a bit of silicon filled those easily. It's not a quick project, 3 weeks on and still working on it!"