Wilsons Epsom - Service Centre 2 Weston Road, Epsom KT17 1JG

"Took my car for a full service, warm welcome on arrival and the process was explained to me clearly. Called for an update later in the day and spoke to a lovely lady who gave me a time update. The gentleman looking after my car, Joe, called not long after and I collected my car with all paperwork prepared. Joe was super friendly and professional throughout, would highly recommend."

"Very disappointed. Booked the car in for a service to fix brake squeal. Made it quite clear on the booking form that this was the problem to be fixed. Took my car in at 8.30am and confirmed with the booking person that the brake squeal was the problem to be looked at. Car was first examined at 4.00pm when a normal service was completed with no consideration of the actual problem. Service manager Carly said she was not told about the problem although we had made it quite clear. Had to come home with a not fixed car and a bill for £166 service. Only use this garage if you want a 'regular' service and know there is nothing wrong with your car, otherwise avoid. In response to Wilsons' response to my review... as I said, we were quite clear to the person booking in my car when we arrived that this was the problem to be looked at and it is disingenuous of Wilsons to blame this solely on the Hyundai booking system when it is clearly their staff at fault. After the event I did take up with Wilsons how to get my brakes fixed and was offered diagnostics (only) for a further £99. As I said before avoid this garage."

"had my car serviced earlier this week. Called the day before and was given very clear in instructions by a lovely lady to explain where to drop the keys and park after hours. The next day was contacted by Carly to say the car was ready to collect took only a few hours. Pick up was a breeze again in and out within a few minutes. Great service, friendly staff."

"I have booked a my car service from the official dealer at Wilson Epsom, when I show up, there is no such record. When I tried to show the receptionist my booking confirmation, they just don't care and mocking me about it. I have to call the official dealer and after 30mins, Wilsons Epsom finally sent someone from their team. No apology at all. They are providing services on behalf of a number of brands, but I would recommend you to go somewhere."

"Very poor after sales care at Wilson's and only after we experienced it, did we hear the horror stories from those that had bought from here before and experienced the same. Currently got one car with an offer to return it for a refund after having it in with the service team 8 or 9 times in 5/6 months! Gary is good, helpful and wants to help, but their ability in the service team is dreadful, they need training on how to properly service a car."