Halfords Autocentre Orpington Cray Avenue, Orpington BR5 3RN

"Wow I've never been so shocked in all my life from a car garage being so deceitful and personally I think, probably targeting women that are not knowledgably about cars. My wife took her Peugeot 106 down for a MOT and 2 new front tyres. Apparently after the tyres were changed. She was told she needed two new disks and brake pads and the front passenger side hydraulic piston wasn't working. She had a quote to repair it for over £500. I mentioned that for that price, you'll have half towards buying another 2nd hand Peugeot, as it was half the cost of what the car cost us in the first place. I went down to southern motor factors and pick up all the parts they quoted for Just over £120, for all the parts listed on the quote Halfords listed. The worst part though was when I got home and removed the first front wheel. Only to find that the disks had clearly been changed before we brought it. probably from the last service. After checking both side of the car it turns out that. Just on pad that was a little worn more than the rest, but all pads had lots of wear left and didn't need replacing. On top of that after checking the hydraulic piston was working perfectly with no problems. I changed the worn pad just as we had them and returned the rest. Needless to say the car past the MOT with flying colours. Oh forgot to say we cancelled the MOT with Halfords and got it done by our local garage. Would never use this company again. Absolutely disgraceful they could do something like this to anyone. I might of understood from a private garage. However I don't get how conning some one in a big company like Halfords would ever get extra pounds in the pocket of the person that is missing selling you. Wouldn't go near this garage unless you know about car and the repair of cars. Otherwise if they see you don't know they are very likely to rip you off."

"I needed 2 new tyres. Finding what I needed, booking an appointment and paying all online was easy. Price was competitive. I arrived on time, the car was taken into the workshop straight away. I was given an estimated 1.5hrs to collect, it was actually ready within the hour. Staff were friendly and efficient. Would have been 5 stars but only complaint was dirty marks left inside the car on drivers door and steering wheel, obviously from dirty hands. Other than that, great."

"Booked for a cam belt check, told me I had a chain which I know was incorrect because it is actually a wet belt which means they didn’t even look at it. They got quite bolshy when I challenged them. At which point the 3rd person said they don’t actually look at the belt, they look at the age and mileage and tell you when it should be changed, which a quick google or call to the manufacturer can tell you… totally pointless service!"

"Absolute joke. This is that typical rip off mechanic but in a big company uniform. DO NOT USE THEIR MOT SERVICE!!! They will try to fail your MOT for made up reasons, unnecessary repairs. They are fishing for gullible and naive car owners and if you’re one of them going in theirs, GOD HELP YOU!"

"Terrible service. Went here for MOT. Took 1.5 hours to complete. To be told something very obvious is broken on the front which causes it to fail the MOT. There is no way this would have been broken and not noticed by anyone prior to coming here especially with being so meticulous with my car. Also then I am told as if they are doing me a favour that it is 14.99 for partial retest within 14 days or 10 working days and another 15 for relalignment of some headlight but they can't fix the broken part themselves. All felt a little unprofessional and forced. Also other test centres (4 in total) I called - agreed that it should not be failed on this. Seems to me they are looking of ways to make a few extra ££. Steer clear guys"