Lifestyle Furniture UK 32-36 Chorley New Road, Bolton BL1 4AP

"Shocking company. Customer service awful! Ordered draws in August, now telling us not available until December. We had to chase them the whole time! Then they had the cheek to offer us £15 if we didn't cancel! Go to a reputable company that is well known."

"AVOID AT ALL COSTS (UNLESS YOU ARE A FURNITURE REPAIRER!) We purchased a coffee table with a lifting top back in February 2021. By the end of August the hinge had broken and all of the corners were pulling apart, exposing the nails holding it together. We contacted Lifestyle Furniture UK several times and were assured on each occasion that someone would email us back. after 3 or 4 calls, we eventually did get get a response. They were going to send a replacement hinge that we were to fit ourselves and the warped wood pulling all the joints apart? Well that’s just something that happens - read our terms and conditions… This is copied from their emailed response: “However, on rare occasions the timber movement may not settle. A simple touch of furniture wax will protect any adjustments made. Please could we ask you to bear in mind that you are purchasing natural timber products where slight timber movement is a slim possibility. Therefore, stiff drawers or doors will not be deemed as faulty or defective. In addition to this, Section A.3. of our terms and conditions we state: Although every care is taken to ensure our products are able to handle temperature and humidity changes, the conditions of your premises can affect the wooden products you buy from us. Your items can experience small movements and cracks as it adjusts - this is not a fault, but a natural occurrence within the fibres of a natural product. This means you are purchasing our furniture on the understanding that any necessary simple adjustments would need to be undertaken by the customer at the customer's expense. We will also send you some hinges out in the post to replace the broken hinge, you can adjust the item such as joining the base edges together.” The furniture has been in our front room. Standard UK humidity and temperature. Avoid this company at all costs unless you want to be rebuilding the furniture yourself, at your own cost 6 months down the line. Personally, I don’t have the time and unfortunately, the coffee table will be making it’s way to the tip."

"Terrible experience. DON'T USE THIS COMPANY. 4 months to get only part of my order. Phone call after phone call and they gave me free delivery and that's it. Emails ignored. STILL MISSING ITEM."

"Just had my new mirrored dressing table delivered, it is exactly as it was described. Really really impressed with the quality, speed of delivery but best of all the price! First purchase, wont be the last! Thanks again Lifestyle"

"For such expensive products, you'd expect them to be of good quality! We spent half a grand on a dressing table which arrived damaged and with the stool missing! The customer service is just terrible and they don't want to help. After about a month, we got a replacement table in today but our experience has been chaotic and they don't give you any information to help! And after all of this, out stool is STILL MISSING. Definitely not worth it, spend your money elsewhere"