Metro Taxis 112 George's Road, Stockport SK4 1DN

"I only rang to ask the update and he’d already hung up on my mum who was just asking for an update, he said we should have known that the text service wasn’t working and we should be stood waiting outside for a driver to arrive I said sorry but we didn’t know the text service went working as no one told us and he said well you should have been waiting for them. Same thing he said to my mum and then hung up on her and I rang and said she didn’t know that to try and organise another taxi and he hung up on us as well. Ridiculously rude and aggressive. Shameful from a company we would normally use and trust."

"not a good service i am afraid. pre-booked taxi for 1.30pm to get to train station for 2pm train, rang them at 1.35pm and they said the taxi had not even been allocated or despatched. Terrible customer service, nearly missed my train - fortunately a friend gave me a lift. I will not use them ever again"

"Booked a taxi the night before to travel to work. Double checked in the morning and the person I spoke to never bothered to actually book the taxi. Thankfully the guy I spoke to in the morning managed to make sure I wasn't late for work."

"Lured me in with a low fare on their app, then increased it by over 40% on the evening! He also went the long way, which probably contributed to this. Driver also did not willingly accept card payment, which the app stated was an acceptable means of payment. However, I will be generous and give them 3 stars, since they were reliable. But will not use them again, and stick to Uber next time!"

"I've been using Uber for months with mixed service. Noticed that they were getting less reliable on the whole and I was fed up. I gave Metro a call and have not regretted it!! Cheaper, faster to arrive, and actually meet you at the correct place!!"