Argos Maypole (Inside Sainsbury's) 1059-1061 Alcester Road South, Birmingham B14 5TN

"The manager at this store is a very sad little man. He carries himself with an unequalled level of arrogance and speaks to customers with distain. He really ought to be working in a non-customer facing role if he dislikes people this much. I witnessed him refusing to deal with a customer return then when the poor lady walked away upset he made a derogatory remark to his colleague about her but loud enough so that we in the queue could hear it! Shocking."

"I’m very appalled the way I was treated at Argos today absolutely disgusting with the way the manager dealt with me I went to return an item I brought for my son on Tuesday unfortunately he was too big for the sit me up seat so I wanted a refund and I dismantled the item but one piece was hard to dismantle so I explained I couldn’t and they refused to take it when item was in perfect condition picked up a few days ago it was the way the manager at Argos in Sainsbury handled it was so rude and abrupt and very racist I couldn’t believe it didn’t have no empathy I am a customer didn’t offer no alternative or even explain it to me in a polite manner just refused to help very disappointed with the level of service and the way I was treated never have ever experienced this before anywhere will be taking this further! Manager was polite to the other customers that were the colour and the customers I met that tried helping me I am grateful to them for stepping me and helping me more then the manager and the staff and they get paid for there service but they have no clue what customer service is in my opinion."

"Came in today, no customers and 2 staff leaning on the tills . To save me a little time masked them both about an item. Was asked if l had an order number, l said no which the male replied go to the computer and see if we have them in. Having trouble with the workings of it . Wanted 2 of this item & the price was more than twice the price of 1. In the end l gave up. If only the staff had been more helpful they would have had a sale. Went to Sears Park in the end. Credit to them for being more helpful"

"The staff are friendly but there is never anything in the actual store everytime I try to see the stock level it's always out in Maypole. But overall i do think it's a great integration. They could just give us more stock in the store I know it's not big so that's to be expected for such a place but still it wouldn't be to hard to at least have the small stuff in stock, it's also good it's in a supermarket so you habe 2 shops in one in a roundabout kind of way so it works really well if you want to go shopping and then go to Argos."