Argos Staines 1-2 Friends Walk, Staines-upon-Thames, Staines-upon-thames[11] TW18 4PG

"If I could give Zero stars I would. I went there for a simple exchange as the product I bought was unsatisfactory and wanted to change for something better. The manager, Adeyinnka, was so incredibly rude, he talked over me when I was trying to explain why I’d like to exchange it, refused to listen, tried to belittle me by turning the product on and saying it works but still refusing to listen to why I felt the product wasn’t meeting standards. I would also like to mention he was wearing an airpod the entire time, and then proceeded to say to me “are we done I have other customers”, acting as if I wasn’t a valid customer in store. It shocks me that a person with this attitude is a manager. Thankfully spoke to a lovely lady in customer service who organised a refund for me, I don’t have her name but I’m grateful I was able to speak to someone friendly and helpful."

"Terrible customer service from the MANAGER himself this evening -- no manners and respect for his customers. I was trying to explain the reason that I had asked for a return/swap due to an item being unsuitable (with everything still intact/no damage). The manager had the nerve to insinuate that I was 'stupid' so he plugged in the machine and kept yapping that the product works -- when that was not the reason I came in for. He then proceeded to interrupt me whilst I tried to explain to him the issue and would not listen to what I had to say. Perhaps some training in grace and decorum would do your manager some good. Rang up Argos directly and a lovely lady sorted out the issue -- no quibbles, simple return and refund completed."

"Sunday afternoon, hardly anyone in the shop. 4 cashier sitting around, chatting. Took 10 mins to get my order, and I was second in line."

"I went to purchase a TV on Saturday and had such great customer care from Jackie + Ajdina. They were so helpful + lovely. Thank you to you both!"