Wickes Aldridge Road, Perry Barr, Birmingham B42 2ET

"Ordered online, received text message saying order was ready for collection, drove to collect order (forgot to take my phone with me) made me drive all the way home to get my PIN number. Terrible system, should be the same as Screwfix or Toolstation where you just need your name"

"WORST WICKES store ever, stuff is rude, not helpful and make you wait hours and hours. Because of their incompetence I was issued a parking fine for overstaying by 13 minutes in their ridiculous parking. A parking fine for shopping at their store. NEVER IN MY LIFE I WILL EVER SHOP AT WICKES AGAIN! This is Ridiculous!"

"Beware from scam & Avoid / parking ticket for their mistake. I went to store and did shopping more than £400 but they mixed my order. Because they don’t keep sockets on shelf now a day, they just keep stickers. I took some sticker and wrote the quantity on them and take it to till, she called her colleague for items but they mixed my order and charged for all stuff what I asked and put in bag. But when I was putting my stuff in car boot I checked it and noticed, instead of usb sockets she gave me normal sockets. I went back and asked her for original order then she again called her colleague for corrections. He said he’s going to get it and he come back after some time and said I don’t have exact qualities as I requested. I asked him to give me what you got he went back again and come back with few right items. They took half hour to do all this by that time my parking time gone over the limit. I asked the staff for this they said wait manager in meeting and during this time shift changed and second till operator start asking me for receipt of my purchase, I showed him then he ring his manager and said to me leave your car reg details with me my manager said he will sort it out later. When I reached home and checked my receipt I noticed they charged me for pack of 10 for wire channels twice instead of two separate pieces I called them and they advised me to come back to store. I went back next morning to get my refund for extra charge and asked them again for parking issue and staff said don’t worry manager will sort this out or if you get ticket bring it to store and we will sort it out. But they didn’t sort out and I got parking fine ticket for their mistake and When I received ticket I took it to wicks perry Barr they refused to help they said I need to deal with this issue they can’t do anything. In one year i did more £2000 shopping from them but not anymore now. What a useless people they are, I will never do shopping from them in future and I nor I will advise to anyone. Beware from their scam."

"I think it is biggest Wickes in Birmingham, Well organized and more products variety. Kinda like B and Q as they have large place. Big Car parking area Cleaned and tidy store"

"This is a hard one because in fairness it’s never really a pleasure purchase, it either means something is broken or is yet another DIY project, one thing I like about the wickes stores is the space it’s amazing what you can do when you stand back and see what’s on the shelves actually easy to find what you’re looking for As sometimes you might be looking for an hack of two or three products to come up with a unique solution. Staff always pleasant as normal"