Tesco Pharmacy Woodrow Way, Irlam, Manchester M44 6BL

"Finally caved and changed pharmacy. Having the convenience of picking up shopping while getting prescription is just not worth hassle of dealing with the rude and unhelpful staff or the issues with trying to get prescription filled correctly. Tesco! Shut it down and open a Costa but with better staff"

"Staff do not make eye contact with you to serve you. There was 6 members of staff behind the counter, and not one would acknowledge me waiting, until I asked if anyone was serving. Staff are generally abrupt, unhelpful and rude. Only 2 or 3 that are more approachable. They NEVER answer the phone to help with queries. If it wasn't for them being open at weekends I would change pharmacies in an instant."

"If I could leave it with no stars I would that's the truth, never had a problem with tesco at all but today I'm unhappy. I am on prescription that is proscribed to me my by gp and wanted to call to get it ordered. I went to call the number "5 TIMES" and "NO ANSWER" now I understand if their busy but 5 times I called and no answer at all. I decide screw it I will call my pharmacy at my drs and they said I had to call the tesco pharmacy. I explained what happened and she said this once she will order it for tesco for me to collect, next time I have to go to tesco or call next time. Come on tesco teach your staff to monitor the phones it is not an issue but I had to order my tablets as I am running low. I got my tablets removed to tesco rather than my gp as I work in irlm just around corner from tesco so its easier for me to collect them or order them when needed. I hope management fixes this issue and becomes better. Thank you"

"Two times now. This really obnoxious, rude, ignorant, woman has been indeed obnoxious rude and ignorant if I knew her name I would name her, but I don’t know her name yet. I dont know who she thinks she is, she’s a dogs body- not a pharmacist. Management will know who I’m talking about, as there is more than myself who has had a situation with this kid. She is disgrace and needs to do some kinda crash course in how to be nice to people who may be under pressure with their health, be it mental or physical. This individual would of been more suited to go into the military where manners and common courtesy would of been drilled into her. The thing about common courtesy, is that it’s really not that common. Go work in the phone shop, being a know it all in a white tunic, it doesn’t suit your personality or skill level."

"When the lad is on the counter, he is always helpful and pleasant, there is a women that is the most obnoxious, unhelpful, dismissive, uncaring individual. I understand the pharmacy might be overwhelmed with work but train this women how to behave when dealing with customers. She is not on the biscuit isle telling a customer no hobnobs! She is dealing with people that have health issues! She doesn't know how severe they may be."