Inspired Hair & Beauty 270 Aston Lane, Handsworth, Birmingham B20 3HH

"I usually come here to get my eyebrows done, and they always do them nicely."

"Avoid this strange little salon like the plague! The owner needs some inspiration on basic courtesy and professionalism. The first time I went to so called “inspired” salon was out of convenience rather than choice. I received a very cold/practically non existent welcome from the owner upon arrival. The eyebrow threading and under arm waxing I requested was done but the whole time I was there, the vibe from said owner was as if she didn’t want to do my treatments at all. I went there again today at 9.50am for the same treatments. The salon was empty. The owner didn’t even say hello this time and when I asked for the same treatments above, she said she has an appointment at 10am and so she can’t. Very, very weird. Not sure of the real reasons behind such an appalling reception. Maybe if I was of the same colour and culture of the owner I would have received a different experience? Who knows…."

"My appointment was for an eyebrow wax. I told the lady I wanted to keep the thickness - I had grown them out and just wanted them shaped. At the end of the wax I had the thinnest eyebrows ever! I won’t be going there again - not friendly and clearly DO NOT LISTEN."

"The quality of the work they do is good but the customer service is not. I live near here so have been going regularly over the past few years out of convenience more so than any other factor. Once whilst getting my hair cut, the hairdresser stopped to answer a personal call. I went last week to get my face waxed and the lady who was doing it stopped three times to go off and look at her phone and chat to the receptionist. I only go here now when I have no other option."

"Come here often, friendly patient staff, fair prices and very clean. Waxing and threading was pain free would definitely recommend. Deserves nothing less than five stars!"