Beauty Bar 420 Birmingham Road, Wylde Green, Birmingham, Sutton Coldfield B72 1YJ

"I took a eyebrow treatment on Friday,17 February. My experience was so bad new lady did my eyebrows, my eyebrows look like messy and she cut my skin. I’m so unhappy and disappointed. I will never come back"

"Such good service . I’m always busy so when I pop in they do my eyebrows straight away and they look perfect been coming here for a long time now and for £3 for eye brow threading it’s perfect. Well done girls"

"Have my eyebrows threated today, my eyebrows look very neat and clean and also very friendly staff 'll definitely recommend to my friends ❤️"

"Extremely rude staff! It’s ok to use this place if you’re desperate scrimping and saving for money as they are cheap but most of the women working here have absolutely no customer service skills whatsoever. They will see you sitting and waiting in the waiting area without acknowledging you, often on the phone on personal calls (many people I’ve spoken to who have visited here have said the same which is why they now go elsewhere) - I brushed this off numerous times despite the principle as it is cheap. Today I was sitting in the waiting area and the door was shut, I could evidently hear women playing music and chatting and laughing. I knocked on the door and said “hello” and they turned the music off and stopped talking and pretended no one was there. Knocked again and said “hello” and still nothing - completely ignored. I telephoned beauty bar this afternoon and the woman that answered kept contradicting herself talking in riddles and saying she wasn’t there etc which is not what I was asking - basically trying to make it out that it was not someone who works in beauty bar when clearly they were as they were in the room beauty bar works out of (unless someone broke in to their room and used it to have a chat) then she admitted someone was there. I politely explained the situation and that it upset me how rude they were as I regularly use this place and how the women involved will lose them custom and they hung up the phone on me. Disgusting! No clue how to run a business. I will never return and all of the people I’ve previously recommended will not be returning either. I’d rather pay a few pound more elsewhere and have basic customer service! Even at other cheap places I’ve been to they at least will simply acknowledge your presence. No excuse - never again. Edit: I’ve found a new place that is actually cheaper than Beauty Bar and also provides great customer service (which proves cost should be no reason to treat customers like dirt, obviously just lies within peoples values and how they are as people) I’ll now be recommending this new place to everyone I know :)"

"Very good at doing eyebrow waxing, nice and quiet place, not many people there so it's always easy to get an appointment. Lady is very chill. First picture is before and second is after."