David Peel Auto Electricians Ltd Brewery Street, Keighley BD21 4JQ

"Woeful service. Waited 2 weeks for an opportunity for them to look at my car, just for them to refuse to even attempt to find the problem on the appointment day, because of a warranty, even on the understanding that the fault wasn't even covered under said warranty."

"Really good garage didn't charge am atm and a leg .vety reasonably priced for work done happy with service"

"Fantastic service, in difficult circumstances. After breaking down they flatbedded us to their workshop and arranged for a replacement alternator. We are not from the area so they lent us a car to get to our B&B. After a very efficient and speedy repair we were on our way. Thanks to John for looking after us and making sure we were updated on progress. Our sincere thanks for the quality of service."

"DO NOT take your vehicle here! Over a month of back and forth stress for me. Extremely poor communication. No information, constantly palmed me off with excuses. Had to forcibly walk in to talk to someone. If I had direct honesty I wouldn't be writing this as I appreciate you may not be staffed 100% however you have all been sly and constantly tried to string me along. Deceitful about a new battery, false promises about a courtesy car, using all fuel from a full tank, having the car already started so I didn't at first see the problem… the list goes on. Being nice and patient for a month didn't work. I apologise for storming the garage and Richard having to deal with me but that was the most communication I had in months. Thanks to Lorraine for sorting me out a small refund. Just be honest and straight with your customers. All of this could have been dealt with a month ago with a few direct phone calls. Oh and by the way isn't John Dixon the mechanic who wouldn't talk to me or come out as the 5 star review you have on Google is also from John Dixon. A coincidence? Maybe use a pseudonym John!"

"Really helpful and friendly. My car's electrical problems were looking to be a big issue, and to make matters worse I ordered an incorrect part for the job being done, AND I had no more time to re-book the car to have the work completed later on because I was moving out of the area. Luckily one of the guys explained clearly what needed doing, so when I managed to get the correct part delivered I was able to fix it myself instead! Really great service, and great value too as they were very understanding of the situation and didn't charge for time they spent on my car when I had provided the incorrect part. Highly recommend!"