Thérapie Clinic - Manchester | Cosmetic Injections, Laser Hair Removal, Body Sculpting, Advanced Skincare Trafford Park, Stretford, Manchester M17 8AA

"Bad customer service. Only had 2 appointments but staff have been generally unfriendly and a bit judgmental at this branch of Therapie clinic. On my most recent appointment I had to take my top off and at the end of the session before I put my top back on the lady treating me opened the door of the treatment room onto a corridor of treatment rooms whilst I was still sat there in my bra"

"Having to write this as I am being completely ignored for weeks on end by Therapie. They cancelled my very first appointment (of a course I had purchased) with 3hrs notice when I had planned my whole week around the appointment. When I then requested to cancel my course I have been completely ignored, days on end have gone by with no response to my request. Right now I feel like Therapie have stolen my money and are refusing (or just plain ignoring) my requests to give me a refund. Outrageously they are referring to THEIR cancellation policy…when I wasn’t the one who cancelled my appointment. Just shocking customer service. I really hope by writing this that firstly you give me my money back and secondly that you think twice about treating another customer like this Therapie. Shameful business."

"I cannot recommend this place enough! Laser hair removal is so worth it. I have only done a few sessions (opted for 10 sessions) and can already see results! When I turn up for appointments, the staff have always been so kind. Mai is lovely and offered the best advice during the first consultation, the manager is always very helpful and Saba and Chantelle are friendly, professional and fantastic laser specialists. It really makes it easier when you have great staff that make you feel comfortable! :)"

"Muireann was extremely patient and provided me with all the information I needed prior to treatment. She also found time to book me in despite her busy schedule. She is a great asset to the business and I hope she is recognised for the great job she does. The clinic looks very clean and welcoming and the lasers are medically graded."

"I’ve only had 1 appointment so far so I can’t comment on results just yet but Saba is an absolute professional, answered any questions I had and was extremely helpful and lovely. Could not recommend her enough - she’s the only laser technician I’ll go to! Would highly recommend - the clinic is also lovely and clean."