Renparts Europe Ltd Sandtoft Road, Sandtoft, Doncaster DN9 1PN

"AVOID AVOID AVOID Spent £1600 on an engine which was told was working perfect… got it fitted engine is ticking very loudly… sent them a video and only response I got was it working before if you want bring it back and we will check it?!?! Wants me to remove an engine I just fitted to send it back to them? What about all the labour costs? They don’t care! He started to tell me how my garage ripped me off for fitting which is laughable from the guy that just ripped me off selling me an engine with a problem. Will be going to trading standards about this, it’s a joke."

"If I could give no stars I would Ordered parts and paid on June 14th. Delivery never arrived the next week so chased it up, assured parts there however the headlight I needed broke and they were waiting for another one. Week later no parts chased up again and assured me parts will be sent. Parts apparently sent 2 Fridays ago now on a pallet and not a package. Week passes you guessed it....no parts couldn't even provide a tracking number for the supposed parts that's sent. Another week passes and NO PARTS! No tracing number so request a refund. Email eventually received however unsure legitimacy of it. Made a claim via my bank and also phoned trading standards as if you search this company the reviews are just all awful. All the same stories with hundreds of people. No parts, fobbed off, no tracing numbers, blaming the courier company, no refunds either. Not on and I'm furious. This has caused so much stress to my family as we've a car we can't fix still. And now a month since it went to the garage it's still sat apart and have to now again spend time to source parts. Awaiting refund with baited breath currently. I would advise anyone with the same issues please contact trading standards. This company was trading under a diffrnet name until 2021 they went into liquidation and then came back under renparts euro. Don't trust this company with your cash, go anywhere else but here."

"A great service from Renparts - the first time we’ve used them to find a replacement wheel. Kat in particular was really helpful, responded quickly to all my questions and the wheel was delivered promptly, as promised. I’d definitely recommend."

"They lost my parts. Said they'd given me a refund beginning of this February. I still have not received my £58.50 refund. No reply to my emails. Answering machine. Will not use them again. Small claims court I think."