Kent & Curwen 11-12 Floral Street, London WC2E 9DH
About the Business
Kent & Curwen is a quintessentially British clothing store located in the heart of London's Covent Garden. Established in 1926, this iconic institution has been a staple in the fashion industry for over 90 years. Known for its classic designs and high-quality craftsmanship, Kent & Curwen is the go-to store for men's fashion in London.
The store's interior exudes a timeless elegance that blends seamlessly with the brand's tradition and heritage. Stepping into Kent & Curwen feels like taking a journey back in time to a bygone era of sophistication and refinement. The store is spacious and well-lit, allowing customers to peruse the collections at their leisure.
Kent & Curwen's collections are characterized by classic British styles, understated luxury, and attention to detail. From beautifully tailored suits and casual wear to accessories, shoes, and leather goods, everything in the store is carefully curated to reflect the brand's signature style. The iconic Three Lions emblem, which is prominently displayed on many of the garments, is a symbol of the brand's English heritage and commitment to quality.
Whether you're looking for a timeless tweed jacket, a stylish polo shirt, or a pair of classic Chelsea boots, Kent & Curwen has something for everyone. The store's knowledgeable staff is always on hand to provide expert advice and guidance on the latest trends and styles.
Apart from being a clothing store, Kent & Curwen is also an establishment and point of interest in London. Its rich history and reputation have made it a popular tourist destination for those interested in the city's fashion and culture. It is not just a store, but a part of London's cultural fabric.
Overall, Kent & Curwen is a must-visit destination for anyone looking for a touch of British elegance and style. With its impeccable taste and dedication to quality, this iconic store is a true gem in the heart of London.
Photos
Location & Phone number
11-12 Floral St, London WC2E 9DH, United Kingdom
Hours open
Monday:
Closed
Tuesday:
Closed
Wednesday:
12:00 - 18:00
Thursday:
12:00 - 18:00
Friday:
12:00 - 18:00
Saturday:
12:00 - 18:00
Sunday:
12:00 - 18:00
Reviews
"Bought online the leather jacket arrived damaged with patchy areas and residue left on the left sleeve. I contacted Customer Service and it took ages to acknowledge/respond (thanks to the Covent Garden staff who sent a reminder) and they advised that the "discolouration is a natural characteristic of new leather". They are willing to pay for the return labels so I guess I should say "thank you for the gesture". Please keep an eye on online purchases as if this is the last item (as it was mine) you may receive an item which is sold not in a good condition. UPDATE: I contacted the store and they advised HO would be contacting me with a view to resolve the matter. Over 2 weeks have passed and none has attempted to discuss the situation. It looks like they do not want to take responsibility. Such a shame."
"Very poor customer service and online ordering process. Orders processed for items that are out of stock and then almost impossible to receive a refund. The customer service dept also take a long time to return any messages. Plus, there is no customer services phone number that I can find. It is a shame as the clothing is nice but IMO not worth the hassle of the ordering process."
"Stunning store, expensive range of clothes though. Good service though, both in this store and online."
"I don't even know where to begin. The most unresponsive customer service I've ever experienced. Placed an order before Christmas, returned item because the size was too small, asked for refund for item and postage that I paid out of my own pocket. JUST received refund for my item TODAY, but disregarded postage refund. They never respond to your e-mails, there is no customer service number. I prefer in-store. Never purchasing anything from their online shop again. AVOID!!!!!"
"Terrible experience. Ordered a jumper and a t shirt. They never arrived. Took over 2 weeks to sort a refund and I had t pay postage to return the items. Luxury brand? Really? I was given a 50% discount to soften the blow. Funnily enough the jumper I ordered never arrived. Took me over a month this time to sort out with Kent and Curwen. Total and utter shambles. And I have to say this is the first time I have ever complained about anything, but the services was that poor I just have too. Seriously a joke!"
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