Howdens - Rotherham Canklow

"Worst place to get a kitchen from. Never again. Designer came to house thinking he would know what he is doing. Could have designed a kitchen better he wasted so much space. Absolutely terrible customer service. Accused us of lying about the 4 doors missing. Over phone wouldn’t believe us. Apparently they managed to do a stock check of warehouse whilst on phone with me. How that is possible im not sure. The countertop was short when the driver dropped it off i said that doesn’t look like it will be enough he reassured me that its fine. My first kitchen fitter refused to touch the counter tops as he said theres not enough then i got a 2nd fitter who said same thing. So when i went to the shop and complained they wouldn’t believe that either until they calculated it. They after realising it was their fault they did deliver another counter top and give me the doors after so much arguing with them. Highly unprofessional avoid. When delivery came for missing doors realised theres no hinges either. The cheek on the team all very rude and abrupt. Think they can take advantage. I needed 2 kitchens but luckily only bought 1 from them will be going elsewhere for 2nd one."

"Receive a phone call telling me I’ve got a free toolbox waiting for me at their store, turned up to place an order for skirting boards and they said my accounts inexplicably closed and I can’t have my tool box! Waste of space so buying my skirting from elsewhere."

"We bought our kitchen units,appliances,etc from Howdens at canklowin 2017. The service was brilliant. Amanda,did our survey and all the design on the cad cam.Amazing, you can see what your new kitchen will look like on the huge TV monitor. You have to get your own kitchen fitters,although I've no doubt Howdens would help with that advice. There's nothing that's too much trouble for them, brilliant service. Even today 5years on, if you need anything,they will get it for you...... The catalogue for Howdens covers everything you will require,for a kitchen, appliances,units, flooring, doors too much to mention. Get a catalogue,have a look, you will be hooked. The quality of the units,in fact everything is excellent.I have already recommended Howdens several times, and will do again today... Go ,get a catalogue,enjoy...."

"Great service from start to finish. Chloe helped us every step of the way. And I'm the first to admit we weren't the easiest customers to deal with, we must have changed our minds at least 5 times! So patient with us."

"Many years ago when I was developing I used Howdens for all my joinery needs Kitchens/ doors/ skirting etc and they were great. However I’ve just tried to buy an item that they told me was in stock but wouldn’t sell it to me unless I reopened my account……. I’m semi-retired now and just don’t need an account, I also don’t like been told what to do and been held to ransome. They wouldn’t even tell me the price of the item LOL!!! I’ve placed an order with another national hardware store and should have my item tomorrow…… they at least took my order without any fuss! It seems Howdens have lost there way a little…… shame really…… I used to spend a LOT of money with them. I won’t be going back after today!!!!"