Currys Park Road, Pontefract WF8 4PR

"Small curry shop, Speaking generally about Currys , now I am Aware, I purchased the last year a Samsung article, was not advice about the short Battery life, try to exchange for some better article and that's not possible, not devolution and and only accept the brand guarantee, after that think twice about buy some articles in Currys PC. Don't Recommend."

"Outstanding service, I'd been reading up on Laptop Vs Chromebook online....but actually being able to go in-store and get information and demos of both meant I left with a brand new Chromebook! Not sure if allowed to name names so I won't but the gentleman who helped me is an absolute asset to the team."

"The staff at this store are 1) very un-knowledgable and 2) very disrespectful. Firstly, when I was sold the printer the colleague at the same store told me I could get a same day return, if not I could get my money back if I don’t find anything suitable in the store because I purchased an instant replacement on my printer. However, today I went in and first they said it will be sent for a repair despite having an instant replacement (which means same day swap by the way) the colleagues were Steve and Wendy. Matter of fact, I took it in and they didn’t even look at the printer and decided it needed to be sent for a repair??? didn’t even look at my receipt either???? How do these people work here? After looking at the receipt when they knew I had an instant replacement on the product, first thing they didn’t have it in stock and second thing, I didn’t want a HP printer anymore because I decided not to trust HP anymore (brand loyalty is something too) and wanted a full refund as that’s what the instant replacement is for but apparently no refund was available. Complete scam because it’s like I am bound in a contract and a slave to currys just to buy their products? What kind of business is this? I would rather buy from Amazon or elsewhere where I am certain I can get a refund at least? All the colleagues need training because when they’re selling it, they’re saying something else but when you go in because it’s faulty, they completely switch up. The colleagues were so competitive and argumentative and by the way @Currys Colleagues, saying ‘not to be disrespectful’ doesn’t mean you’re not being disrespectful. Very unprofessional behaviour."

"The lady working in the Mobile section was the most helpful, knowledgeable and friendly person I have experienced. She was called Joanne and should be commended for her skills and expert knowledge and if anything should be training other members of staff in her expertise. Not only did she help me with a connection problem with my new mobile phone, bust she also served another 5 customers at the same time whilst dealing with me. Joanne should be rewarded in some way for her excellent customer service and patience. Well done Joanne."

"Had to return a faulty kettle. The kettle was 2yrs old but i had purchased extra cover at same time,which had only cost me £9 to extend my guarantee to 3 years.The kettle is no longer stocked by Currys,infact the woman serving me said they no longer make that model. As i didn't like any of the kettles they now stock i was given a cash refund (payed into my bank )of £37.99 which is the price of the kettle when i bought it.Also i received the refund within 24 hours.So overall very good customer service from a very good multi-national company."