Service Plus NZ - PC, Mac & Iphone Repair Dunedin 107 Princes Street, Central Dunedin, Dunedin, Otago 9016
About the Business
Welcome to Service Plus NZ - PC, Mac & iPhone Repair Dunedin! Located at 107 Princes Street in Dunedin, our establishment is a trusted point of interest for all your technology repair needs.
At Service Plus, we offer convenient options for getting your product to us. You can either deliver it directly to our location or take advantage of our ePak or PlusPak enhanced courier solutions (fees may apply). Rest assured, we prioritize efficiency and will start your repair quickly. Throughout the process, we will keep you updated with progress emails and texts. And when it comes to costs, we believe in transparency. If there are any additional charges beyond the assessment fee, we will quote you first, ensuring there are no surprises.
Once your repair is completed, you have the option to collect your product from our branches or have it sent back to you. We aim to make the entire process as easy as possible for you.
Service Plus has been in operation since 1994 and has grown to become one of New Zealand's largest independent IT and electronics service companies. Our commitment to quality and customer care has earned us endorsements from leading brands in the industry. We are authorized by reputable companies such as Apple, Lenovo, ASUS, Dynabook, BenQ, Beats Audio, and Philips. Additionally, we have the expertise to repair other brands and products including HP, Dell, Acer laptops, desktops, tablets, electronics, and smartphones.
In our work with major manufacturers and retailers, we often encounter confusion regarding warranty coverage and responsibilities. To address this, we have provided resources such as the Consumer Guarantees Act, Fair Trading Act, manufacturers' warranty policies, and information from Consumer NZ. While our article provides insights, please note that it is not a legally reviewed commentary and should not override policies or the law. For definitive information, we recommend referring to the mentioned resources.
When purchasing electronic products, it is always advisable to choose reputable manufacturers and retailers. In our experience, these companies are more willing to assist their customers compared to those that prioritize the lowest prices. Quality brands often offer superior service without a significant increase in cost. At Service Plus, we exclusively support the best brands in the business, ensuring top-notch service for our customers.
In New Zealand, the Consumer Guarantees Act (CGA) establishes the base level of consumer rights for goods purchased within the country. However, it is important to note that the CGA may not apply if the product was bought under a business name. Additionally, it does not cover goods purchased overseas.
To make an enquiry or request a repair, please fill in the form on our website. We strive to respond within one working day, and it would be helpful if you could provide your location, product, and serial number in the request details.
Service Plus proudly serves as a trusted service provider for industry leaders such as Cyclone Computers, PB Technology, Harvey Norman, JB HiFi, Rev IT, The Warehouse Group, Lexel, and Noel Leeming. Our reputation for excellent customer service and quality repairs has made us the authorized repairer for New Zealand's leading electronics brands.
Our webpage was developed by Graphic Detail Ltd. and is copyrighted in 2019. Feel free to explore our services and contact us for all your PC, Mac, and iPhone repair needs.
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Location & Phone number
107 Princes Street, Central Dunedin, Dunedin, Otago 9016, New Zealand
Hours open
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I went in the other day to Service Plus NZ thinking that my computer needed hardware servicing, but it turns out that it was a software issue and didn't need the repair I thought it did. The staff there were very patient with me and very kind. I will be going again if my computer actually has a real problem *embarrassed face*"
"Excellent, fast, efficient, friendly and professional service. I was both impressed and grateful for the very speedy repair work. thanks Doug."
"Their business name exemplifies my experience with the service I received. "They went that extra mile" should be "they went over the horizon" to ensure my MBPro was repaired in time to allow me to meet flight bookings. Communication was excellent ! If you are a Mac owner, rest assured this company is the "goto" in the Dunedin area. With appreciation for all of your effort !"
"Excellent service, replaced my MacBook screen within 2 days (including time for parts to arrive)! If you need Apple, or any other repairs - go here. Looks like they did an excellent repair, as it looks like new."
"Absolutely brilliant! Got my Macbook fixed, they were extremely helpful and I was kept updated as the repairs progressed. Tommy knew exactly what he was doing and I'm so appreciative - went above and beyond, even fixing a small issue with my screen! Thank you for all that you've done. :)"
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