The PBT Group - Dunedin 19 Strathallan Street, South Dunedin, Dunedin, Otago 9012
About the Business
Welcome to The PBT Group - Dunedin, located at 19 Strathallan Street in Dunedin, New Zealand. As an establishment and point of interest, we are proud to offer the most comprehensive range of express courier and general freight services in New Zealand.
At PBT, we are the leading Express Freight Network in NZ, providing a wide range of services to meet all your shipping needs. From express courier packets and parcels to general freight pallets and full truckloads, as well as ocean and airfreight container movements, we have you covered.
Our extensive network of people, systems, locations, and fleet enables us to deliver your parcels, pallets, full-truckloads, and containers anywhere in New Zealand. Whether you need nationwide express freight distribution of pallets, LTL and FTL consignments, express courier distribution of B2B and eCommerce satchels and parcels, landside freight handling and transport services, local and nationwide FCL container transportation, or specialist cross-docking and 3PL storage & distribution solutions, we have the expertise to handle it all.
At PBT, we pride ourselves on our culture of Working Together to be NZ's leading Express Freight Network. With locations, fleet, and people covering New Zealand from Kaitaia to Bluff, we ensure that our unique network delivers the best possible service levels every day.
Please note that due to the cancellation of ferry sailings, there may be unavoidable delays in our freight network. This disruption affects all freight shipments bound for both islands, and we kindly request that you factor in an additional day for your expected deliveries. Additionally, adverse weather conditions may also cause delays of 1-2 extra days for the delivery of items between the islands. We apologize for any inconvenience caused and appreciate your understanding and patience.
As part of our commitment to sustainability, PBT has been developing a strategy to become a more sustainable business. We invite you to watch the video below to get an update from our CEO on the journey so far. We are also embarking on an exciting initiative in Christchurch, where we have launched a trial for a fully electric truck. Check out the video for more information on this exciting step towards a more sustainable future.
With our comprehensive range of express courier and general freight services, PBT is your go-to Express Freight Network in New Zealand. Trust us to handle your shipments with efficiency, reliability, and a commitment to sustainability.
Photos
Location & Phone number
19 Strathallan Street, South Dunedin, Dunedin, Otago 9012, New Zealand
Hours open
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I had an order to Dunedin that left Hamilton on Thursday and did not arrive in Chch until late Saturday night. Meaning, though, that it was in Chch on Monday morning as business opened. It arrived in Dunedin Tuesday morning, but won't be delivered to my house until Wednesday at earliest. Each leg of this journey has taken longer than I would have expected. I called the local office and the second person I spoke with (not the first person) was helpful in explaining some of the reason behind this. But it would be nice if headquarters would put in place some changes to the website to allow a redirect--better communication with the person receiving the delivery might lead to more efficient service. Not doing this affects the relationship between the shipper and their customers, and that may end up affecting your own business."
"you cannot pay for freight unless in person so there is no ability to pay online or with visa card. The hamilton depot doesn’t answer the phone it never ever connects through even when transferred from the head office. the staff at dunedin PBt are great and super helpful but systems are a shambles re contact"
"45 minutes waiting on a call. No indication of call wait time. Finally get through and parcel that was collected 3 days ago is still at the Auckland depot waiting to be manifested to the south island. I realise its a busy time after New year's, but these guys bring new meaning to the term hopeless."
"They sent my package to the wrong address and it was signed. They opened investigation and admitted they sent it to the wrong place. They say they tried to get it back for redelivery. Then delayed replies. Now the case is "C.O.B"(close of business), with no responsibility taken. Just told me to reconnect to sender and they may send replacement... what a joke this company is. No working ethic at all. Don't recommend. Surprised they have 2.2 average review...says it all."
"They took over 5 days to send a parcel from Auckland to Dunedin, only for the incompetent courier driver to drive past my place, marking my parcel as "Delivery Attempted, Card Left". I received no card, no knock on the door and to top it all of my parcel has an "Authority to leave" on it. It's completely unacceptable especially considering the driver refused to come back and deliver it today because he wasn't in the area, it's his mistake, his problem. However, to the Dunedin branch and the ladies at customer service. Thank you for being understanding and professional."
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