New Zealand Couriers 22 Wakefield Street, Onekawa, Napier, Hawke's Bay 4110

"Wanted to give a great shout out to Kat from NZ couriers. Helped me locate a parcel , that I hadn’t received. She was friendly, fast and it was a real pleasure to deal with NZ couriers. Keep up the great work guys!"

"Confidential documentation was delivered requiring a signature and was just left at the back door not signed by the person it was addresses to. My question is who signed for it to be just left? This is not acceptable."

"Was sitting in our dining room at 6.45am courier went next door then parked outside our home. Sat in van for about 3 minutes, hubby went out to wait but decided courier wasn't for us. Hubby came back, courier got out of van, put something in letterbox and drove away. Hubby went out to get item. Turned out to be a card for non delivery because nobody was home. He didn't even try opening the gate or come up to the door - so how did he miss us sitting at the table watching him. I tried ringing from 07.30am but nobody answers the phone at Customer Services and you just get cut off. This is a diabolical way to run a business. Would never use them. Am totally disgusted if this is the way business is done now."

"Brilliant.A parcel popped in a wrong group mailbox quickly sorted. Mega instant help from Caeleigh Napier .. Huge thanks"

"Terrible last mile courier at my address. I have authority to leave and he doesn't leave a regular parcel. No response to complaints. I've had to cancel my orders with a good supplier"