Flight Centre 116 Emerson Street, Napier South, Napier, Hawke's Bay 4110
About the Business
Welcome to Flight Centre, your go-to travel agency located in the heart of New Zealand's stunning city, Napier. Situated on Emerson Street, our establishment is conveniently placed to cater to all your travel needs and desires.
As a well-established point of interest in Napier, Flight Centre is renowned for its exceptional services and expertise in the travel industry. Our team of experienced travel consultants is passionate about creating unforgettable travel experiences for our valued customers.
Whether you're dreaming of a relaxing beach getaway, an adventurous safari, a cultural exploration, or a luxurious cruise, Flight Centre has you covered. With access to an extensive network of airlines, hotels, tour operators, and travel partners, we ensure that every aspect of your journey is meticulously planned and tailored to your preferences.
At Flight Centre, we believe that travel is not just about visiting new places, but also about creating lifelong memories. Our dedicated travel consultants take the time to understand your individual needs, interests, and budget, crafting personalized itineraries that are bound to exceed your expectations.
Our commitment to customer satisfaction is unwavering, and we pride ourselves on delivering exceptional service before, during, and after your trip. Whether you need assistance with flight bookings, hotel reservations, travel insurance, or visa requirements, our knowledgeable team is always ready to provide you with expert advice and support.
In addition to our comprehensive travel services, Flight Centre offers a range of exclusive deals, promotions, and discounts to ensure that you get the best value for your money. We understand that travel can sometimes be expensive, and our aim is to make your dream holiday a reality without breaking the bank.
So, whether you're planning a family vacation, a romantic honeymoon, a solo adventure, or a corporate trip, look no further than Flight Centre. With our unbeatable expertise, personalized service, and commitment to excellence, we guarantee that your travel experience will be seamless and unforgettable.
Visit us at our convenient location on Emerson Street, or give us a call today to start planning your next incredible journey. Let Flight Centre be your trusted travel companion, and let us turn your travel dreams into reality.
Photos
Location & Phone number
116 Emerson Street, Napier South, Napier, Hawke's Bay 4110, New Zealand
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed
Reviews
"We would have been better off and far less stressed booking our own holiday - don’t go there! 28 Aug - Thanks for your response to this review. I did email your head office several weeks ago. Despite their automated reply stating I would get a response within a week I haven’t heard anything."
"Update: we went into Napier Flight Centre and in 20 minutes Dan had it easy and got it all sorted. Lesson - in-store help is the way to go! We've had a horrible first experience with Flight Centre. We booked simple flights and looked to get them changed. The helpline was terrible, spending double the time on the line because the staff couldn't understand what we were saying. We were hung up on 4 times (amazing that it took 7 phone calls to even try and get to sorting this) and when we were told it was impossible to change, it was suddenly possible if we would buy more flights with them which we are trying to avoid after this experience. We decided to just pay more, take the loss and the lesson of the horrible service and never return, but they didn't honour the quote and deal they gave us within their time limit (which we were told was in one timezone and then told was actually in another timezone). It wasn't done correctly on their end, resulting in us needing to foot the extra cost which was over 30% more. All we wanted was to drop a flight, but before we could do that we had to buy a completely separate flight and then it was suddenly possible to pay to cancel one flight. Continual money grabs and terrible service to beat you into submission and then when you submit they have another money grab. On one call of 2 minutes with AirNZ we got far more support than out of our many calls with Flight Centre. Should have trusted the gut and not trusted them."
"Fantastic service . Tim gave us all necessary informations in professional and fastest way."
"Incompetent and irresponsible. I suggest going through other companies or organising yourself unless wanting a constant migraine."
"Very poor customer service. My partner was ignored even he had an appointment fixed. The reason she gave was “ your name is too long” . Will never go back."
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