Caci Napier 70 Tennyson Street, Napier South, Napier, Hawke's Bay 4110

"Bridget was great. She explained the possible solutions for my facial issues and did not sell me their treatments or products as they are not helpful for my current condition. I appreciate their time during the consultation."

"The staff in Caci are very friendly and kind, and on every visit, I felt welcome and respected. This comment is about Caci itself and how they are not training their Fractional laser operators properly. I did two sessions of Fractional Laser last year, and still, after more than a year, I have the patterned scars from the laser on my skin. The answer I got from Caci's director after complaining about the scars was that my skin was not making the proper enzymes, and I needed to buy more skin care memberships to help my skin fix what they did to it... I wanted to fix something while they created more scars for me because they don't have board-certified dermatologists and highly trained staff to do the laser, and they did not use the correct settings when using the laser machine. For me, it was like I paid to get more scars. Think twice before doing laser here."

"Time out for myself!! skin felt and looked amazing afterwards, and staff were all very friendly and professional! Will be making sure I make time to do more often."

"Yesterday I had yet again an amazing treatment from 1 of my favorite ladies kylie. I be sad to see one of other ladies going , but to have a baby....I have bn with caci for about 15 years ..alot of my friends have signed up on my recommendation 1 of favorite treatments is microneedeling, so effective. I will definitely be promoting. All of the wonderful treatments an amazing staff.you can't have a gd clinic without an amazing team....thank you ❤ To all the caci girls"

"I thought after lock down I would support a local business so signed up to a membership. I went in for a regular appointment and that night I had a reaction. My skin was sore itchy and flaking. I waited a week and went back and had a red laser treatment. At the time they were really apologetic and said if it happened again they would treat me for free until it was corrected. Julie said she would ring me the next day to see how I was. I never got a phone call from her and I had another reaction. When I went in they fobbed me off. Asked questions had I changed my washing powder, diet etc. if I had wouldn’t the reaction be over my whole body???? Very dissatisfied with the way I was treated. Account in credit but I just want my money back. It was not cheap being a member and to be treated like it was my fault. Terrible customer service."