Onekawa Collision Repair Centre 7 Ford Road, Onekawa, Napier, Hawke's Bay 4110
About the Business
Welcome to Onekawa Collision Repair Centre, located in Napier, New Zealand. We are not your typical body shop - we are amongst the top 5% in New Zealand for panel beating and automotive refinishing. When it comes to collision repair work and customer service, we are second to none.
At Onekawa Collision Repairs, we strive to make your experience hassle-free. We can take care of your warrant of fitness, ensuring your vehicle meets all the necessary requirements. We can also help you save wear and tear on your vehicle by providing correct steering alignment and suspension services. Additionally, we ensure that your vehicle's air conditioning is working optimally for comfortable and safe driving.
Our commitment is to consistently offer the highest level of customer service. Our knowledgeable staff believes in empowering customers to make informed decisions. We provide thorough and complete outlines of the repair process and procedures during detailed estimating, allowing you to make decisions that are in your best interest.
But we don't just fix dings and dents at Onekawa Collision Repairs. In addition to panel beating and automotive refinishing, we offer a wide range of services. From warrants of fitness to wheel alignments, automotive air conditioning repairs to rust and chassis repair work, HMV certified seat belt installation to welding and radiator repairs, automotive electrics to alarm installation - we have you covered. We are conveniently based in Napier, in the sunny Hawkes Bay region.
Before we start any work, we provide comprehensive quotes, repair costs, and digital photos, ensuring transparency and peace of mind. It is also important to note that we are an approved repairer for all insurance companies and fleet work.
Did you know that we also offer warrant of fitness services? Our team is properly qualified to perform WOFs and other mechanical repairs. Whether you are in Napier or the greater Hawke's Bay area, come and see us.
When it comes to your car's air conditioning, safety is paramount. If it's not working properly, it can be a hazard, affecting your visibility and concentration. Let us service your air conditioning today and ensure a comfortable and safe driving experience.
Misaligned wheels not only put you and your loved ones at risk but also your wallet. They cause tires to wear faster, resulting in frequent replacements. At Onekawa Collision Repairs in Napier, we can balance your wheels and replace your tires if required, ensuring optimal performance and longevity.
Visit us at Onekawa Collision Repair Centre in Napier, Hawke's Bay, and experience our top-notch panel beating and automotive refinishing services. We are dedicated to providing exceptional customer service and ensuring your vehicle is in the best possible condition.
Location & Phone number
7 Ford Road, Onekawa, Napier, Hawke's Bay 4110, New Zealand
Hours open
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Excellent prompt service . Great job done."
"Very poor communication. 1st quote for insurance changed due to supplier out of stock, so they said. Extra money added on to 2nd quote for another supplier. Repaired eventually but part did not work properly. Advised Onekawa repairs of this. They said they would ring 2nd supplier and get them to send another working part. A week later I contact collision repairs to see if they had got in the replacement part. There response is they have just contacted the supplier to send part. Another week later I still have not heard from collision repairs. Unless you communicate with them first you are still waiting around for them to contact you. I will not recommend Onekawa Collision repairs in Napier to anyone. They have been paid in full and this is shocking"
"Excellent service, kept updated on claim process and parts eta. Quick turn around for getting job turned around in a timely manner."
"Very nice staff and very efficient service Thank you"
"I don't even feel like giving 1 star after my experience unfortunately. Asked this company to fix the scratches on our car. An insurance job, for which we were prepared to pay the excess of $400 for, and another $300 to the company. All they did was give it a buff, which wasn't even done that well (there will still plenty of smears and water marks around the car) and gave me a bottle of paint the size of a nail polish bottle for which I needed to pay $28 and then had to cover the scratches myself. The claim closed and if I wanted it done again and properly, I would have had to either pay the excess fee again or pay this company directly, but either way it was going to cost us again. I left a message explaining how aggrieved I was with it and received a return call saying that they could have another look at it. That there was no intention to do the job again without looking at it was enough of a put-off for me. The thought of it still makes me very upset and while they were friendly I would not advise using this company. I'd rather an unfriendly yet competent person/people any day."
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