Golden Spring 617 Heretaunga Street West, Saint Leonards, Hastings, Hawke's Bay 4120

"Service was friendly but have definitely lost flavour to near no flavourful had the smorgasbord food wasn't hot was just warm"

"Golden Spring is lacking in service, we paid for 11 dinners and the restaurant was ill-prepared, had to wait for food - they never supplied dessert and stood around counting us as if we had more people than what we paid for. The guy kept saying we had 12 people but I said no only 11. He said no, one is in the toilet when there wasn't. Had to ask for milk for the tea and it was hard to find forks and knives. When we asked where the dessert was he simply smiled and said no - so we paid the full price but got no dessert. I know times are tough but if you treat your customers well they will come back, but the experience there was shocking, we won't be dining there again. I have read a lot of the comments below and it seems the restaurant would rather defend their bad business behavior instead of working to great professional standards of practice and improve their practices - cook wholesome Asian-styled dishes and give patrons an experience they'll remember fondly instead for all the wrong reasons."

"Spent almost $300 for the "all you can eat" buffet for my family (3 adults, 3 kids). We were celebrating ours twins birthdays. All the staff came out to stare at us as we got out of our cars. The food wasn't all the greatest, there was no milk to go with the hot drinks, free water. Asked if they had anything sweet to finish our dinner off. We got bite-sized goofy cake pieces and frozen bite-sized cheesecakes. They were possibly the highlight of it all to be very honest. I would have rather gone to kippers to get takeaways and brought our own whole goofy slab for a fraction of the price...."

"Came here alot, dine in & takeaway.. my go to before work in the evenings.. good customer service.. food was always hot and fresh.."

"Went there with a large group (phoned days in advance) at dinner time and the Bain Marie was half empty on arrival. Some of the food was lukewarm, if that! Kinda scary when it comes to meat dishes and not knowing how long it’s been sitting there! The squid rings were hard as. It felt like we were sitting in a sauna as air conditioning is archaic! Creepy mirrors along the walls! Nobody wants to look at them selves eating. Restaurant needs an overhaul! Definitely overpriced for what it is, you would expect more for $27.90!!! Kids under 5yrs old charged $10 and they have the smallest stomachs ever!! Flat noodles and spicy fish balls were good. Won’t be going back again though!"