Complete Assessing 31- 33 Tyne Street, Addington, Christchurch, Canterbury 8011

Welcome to Complete Assessing, a reputable establishment located at Christchurch, Tyne Street, 31-33. As a trusted point of interest in New Zealand, we have been providing high-quality service to insurance companies and rental car companies for over 25 years. Our dedication to delivering prompt, fair, and transparent claims management services sets us apart from the competition.

At Complete Assessing, we understand the importance of ensuring our customers receive fair and reasonable prices for the repair of their vehicles. Whether you are a large insurance company, a rental fleet operator, or an individual, we are here to assist you. Our team of experienced professionals specializes in assessing a wide range of vehicles, including motor cars, motorcycles, quad bikes, motor homes, trucks, machinery, caravans, and farm equipment.

Owned and managed by Richard Merrett, Complete Assessing takes a comprehensive approach to our work. We begin by gathering and understanding all the necessary information from our clients, analyzing their business needs, and providing personalized solutions. Our competent team delivers high-quality assessments that detail precise repair costs, both pre and post repair.

Over the years, we have successfully managed various disasters, including the Canterbury earthquakes, floods, hailstorms, and other weather-related claims. In fact, our proven strong performance in managing disaster event claims has earned us the trust of our customers. For instance, during the hailstorm that affected Timaru, Ashburton, and Christchurch on November 22, 2019, we received over 220 claims from our customers who recognized our expertise in handling such situations.

Our professionalism and timeliness extend to all aspects of our work, from assessment to reporting and the closing of claims. We pride ourselves on providing efficient and reliable services to ensure customer satisfaction.

We would also like to highlight a recent example of our commitment to our customers. Just before the level 4 Covid-19 lockdown, we ordered parts from the United Kingdom for a vehicle repair. Despite the rapidly increasing worldwide freight costs during that time, we ensured that the parts arrived safely and on time, demonstrating our dedication to fulfilling our clients' needs.

Additionally, we strive to find cost-effective solutions for our clients. For example, when completing an assessment on a motorcycle, we discovered that the replacement of a fuel tank with fuel pumps and gaskets would cost $3,399.83. However, we determined that the fuel tank could be repaired instead, and promptly arranged for it to be taken to a repairer, saving our client unnecessary expenses.

If you have any inquiries or require our services, we would love to hear from you. Contact us today and experience the high-quality service that Complete Assessing is known for.