Service Plus NZ - PC, Mac & iPhone Repair Christchurch
1 Pilgrim Place, Sydenham, Christchurch, Canterbury 8011
About the Business
Welcome to Service Plus NZ - PC, Mac & iPhone Repair Christchurch! Located at Pilgrim Place, 1 in Christchurch, our establishment is a point of interest for all your technology repair needs. Whether you have a PC, Mac, or iPhone that needs fixing, we have you covered.
At Service Plus, we offer convenient options for getting your product to us. You can either deliver it to our location or take advantage of our ePak or PlusPak enhanced courier solutions (fees may apply). Once we have your device, we'll start the repair process right away and keep you updated with progress emails and texts. We believe in transparency, so if there are any additional costs beyond the assessment fee, we will provide you with a quote beforehand to ensure there are no surprises.
Once your repair is completed, you have the option to collect your product from one of our branches or we can send it back to you. We make the whole process easy and hassle-free.
Service Plus has been in operation since 1994 and has become one of the largest independent IT and electronics service companies in New Zealand. Our commitment to quality and customer care has earned us endorsements from leading brands in the industry, including Apple, Lenovo, ASUS, Dynabook, BenQ, Beats Audio, and Philips. We are also able to repair other brands and products, such as HP, Dell, Acer laptops, desktops, tablets, electronics, and smartphones.
In our work with renowned manufacturers and retailers, we have encountered cases where customers are unsure about what is covered by warranties or insurance. While this article aims to provide some clarity, please note that it is not legally reviewed and should not override manufacturers' or other parties' policies or the law. For definitive information, we recommend referring to resources such as the Consumer Guarantees Act, Fair Trading Act, manufacturers' warranty policies, and Consumer NZ.
We emphasize the importance of purchasing electronic products from reputable manufacturers and retailers. In our experience, reputable companies are more willing to assist their customers and provide better service. Quality brands often do not cost much more than inferior ones, but the support they offer is far superior. At Service Plus, we proudly support the best brands in the business.
The Consumer Guarantees Act is the foundation of consumer rights in New Zealand. However, it applies only to consumers as defined by the law and does not cover goods purchased overseas. We encourage you to familiarize yourself with the CGA and other applicable laws to understand your rights as a consumer.
To send us an enquiry or request a repair, simply fill in the form on our website. Please provide your location, product, and serial number in the request details for faster assistance.
Service Plus is not only trusted by individual customers but also by industry leaders such as Cyclone Computers, PB Technology, Harvey Norman, JB HiFi, Rev IT, The Warehouse Group, Lexel, and Noel Leeming. Our commitment to excellent customer service and quality repairs has made us the authorized repairer for New Zealand's leading electronics brands.
Our website was developed by Graphic Detail Ltd. and all copyrights belong to them. Thank you for choosing Service Plus NZ - PC, Mac & iPhone Repair Christchurch. We look forward to helping you maintain your valuable technology.
Photos
Contacts
1 Pilgrim Place, Sydenham, Christchurch, Canterbury 8011, New Zealand
Opening hours
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Customer service is horrible, the technician didn’t look me in the eye once during our 10 minute interaction! This company is a complete and total rip off. They held my phone for almost a week and all they did was a 5 minute software update, charged me $50 and it hasn’t fixed the issue!!. I won’t be coming back and I won’t be recommending to any friends and family."
"Wonderful service from service plus in ChCh , from front desk to Rueben the engineer who fixed my computer. I was kept up to date at allpoints by txt. I highly recommend them."
"Took my iPhone 11 in because it wasn’t reading SIM cards. They charged $50 to put their own SIM card in and tell me they can’t get replacement parts in for it. I’m quite sure they could have told me that without charging the $50. Said the phone was a write off and quoted me for a new one. Dropped it off somewhere else on the way home picked it up the next day working perfectly for $75. Felt like I got scammed at service plus"
"Took my MacBook into Service Plus with an issue, turned out I needed a new logic board. The staff were friendly and said it wouldn't be looked at until the next week as they were busy and ended up with my device back working within 1 week! The job was even covered for warranty and completely free! Easy to check updates with regular text/emails, super efficient team!"
"Got my MacBook fixed here, it needed a whole logic board replaced. I found Service Plus to be great with communication and you can track your job the whole way online. Everything was explained well, and friendly service too. I highly recommend! P.s. sorry the photos aren't great, all the good stuff happens behind the door to the workshop!"
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