Jones Family Business 635 Great South Road, Penrose, Auckland 1061
About the Business
Welcome to Jones Family Business, a pioneering establishment located at 635 Great South Road in Auckland, New Zealand. For over three decades, our family has been at the forefront of appliance trends that have become essential in kitchens and laundries across homes today.
Our founder, Mark Jones, had a vision to create a company that embodies the values of successful family businesses worldwide. With a focus on family and offering the finest European appliances that can be passed down through generations, Jones Family Business has become a trusted name in the industry.
At Jones Family Business, we understand the diverse needs of our customers. Whether you are an architect, builder, developer, housing company, designer, joiner, part of a loyalty scheme, or from the hospitality industry, our dedicated Commercial Department is fully equipped to cater to all your commercial requirements.
We take pride in providing exceptional customer service and ensuring that your commercial projects are executed seamlessly. Our team of experts is well-versed in the latest industry trends and can assist you in selecting the most suitable appliances and solutions for your specific needs.
Located in the heart of Auckland, our store is a point of interest for appliance enthusiasts and professionals alike. With a wide range of European appliances, we offer the perfect blend of functionality, style, and durability. Our products are carefully curated to meet the highest standards of quality and innovation, ensuring that they seamlessly integrate into your space.
When you choose Jones Family Business, you are not just purchasing appliances; you are investing in a legacy. Our commitment to providing appliances that stand the test of time is a testament to our dedication to our customers and our passion for excellence.
Visit us at 635 Great South Road in Auckland and experience the Jones Family Business difference. Let us help you transform your space with the finest European appliances and unparalleled service.
Photos
Location & Phone number
635 Great South Road, Penrose, Auckland, New Zealand
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I definitely recommend this company if you value great service. I ordered an Asko oven part through Christene on Monday morning. She double checked to confirm that the part was definitely in stock, invoiced me later that morning , I paid and the part was at our doorstep at about 9.00 the next morning. Outstanding."
"This is the warehouse pickup location for Kitchen Things. Go to the Jones Family Parts and Service Entrance, there is no Kitchen Things signage, but they are the same."
"Two of the friendliest and most helpful delivery guys I have ever had the pleasure to meet. On what was a very stressful and emotional day due to a family emergency, these guys were so kind and made my day that much easier and less stressed. So appreciated their efficient and quiet approach to the job and can't reccomend them highly enough."
"I’d highly recommend the Jones Family Business. We have a Smeg dishwasher that had several parts fail simultaneously (the various parts of the upper spray mechanism). The process of ordering the parts via their website was super easy and the helpful service team rang me back immediately to confirm they had everything in stock and would send them the next day. The parts were all genuine Smeg and fitted perfectly. Great service!"
"It's unfortunate this company (and their "partner" company Applico) are the authorised importers/dealers for many brands. Because their communication and internal processes are absolutely atrocious and disrespectful to the customers. Not to mention the "service technicians" managed to damage my property and since the oven has finally been repaired I've heard nothing. My only recommendation is people avoid this organisation. And before their Customer Service bot pretends to be concerned about this feedback and ask me to email them. I'm not going to, you had your chances over the last 12 weeks and have continually failed."
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