Air New Zealand Cargo 1 Ron Guthrey Road, Christchurch Airport, Christchurch, Canterbury 8053
About the Business
Welcome to Air New Zealand Cargo, located at Ron Guthrey Road in Christchurch, New Zealand. Our institution is a distinguished establishment that serves as a vital point of interest for all your cargo needs.
Air New Zealand Cargo is renowned for its exceptional services, providing top-notch cargo transportation solutions to a wide range of destinations across the globe. Whether you are a business owner seeking reliable shipment options or an individual looking to send personal belongings, we have got you covered.
With a strong commitment to excellence, our institution prides itself on its cutting-edge facilities and state-of-the-art technology. We boast a highly efficient and secure cargo handling process, ensuring that your goods are handled with the utmost care and delivered promptly to their intended destinations.
At Air New Zealand Cargo, we understand the importance of tailored solutions to meet the unique requirements of our diverse clientele. Our team of experienced professionals is dedicated to providing personalized assistance, working closely with you to determine the most efficient and cost-effective shipping options.
With our extensive network of global partners, we offer an extensive range of services, including air freight, sea freight, and land transportation. Whether you need to transport perishable goods, hazardous materials, or oversized cargo, our institution has the expertise and resources to handle your needs with precision and efficiency.
As a trusted institution in the cargo industry, we prioritize safety and compliance with international regulations. Our institution holds all necessary certifications and licenses, ensuring that your shipments are in safe hands throughout the entire journey.
Beyond our commitment to exceptional service, Air New Zealand Cargo is also dedicated to sustainability. We actively seek innovative ways to reduce our carbon footprint and minimize environmental impact. By choosing our institution, you can be confident that your cargo is being transported responsibly and in an environmentally conscious manner.
We invite you to explore our website to learn more about the comprehensive range of services we offer. Whether you require international shipping solutions or domestic cargo transportation, Air New Zealand Cargo is your reliable partner. Contact us today to experience the utmost professionalism and efficiency in the cargo industry.
Photos
Location & Phone number
1 Ron Guthrey Road, Christchurch Airport, Christchurch, Canterbury 8053, New Zealand
Hours open
Monday:
4:00 AM - 8:00 PM
Tuesday:
4:00 AM - 8:00 PM
Wednesday:
4:00 AM - 8:00 PM
Thursday:
4:00 AM - 8:00 PM
Friday:
4:00 AM - 8:00 PM
Saturday:
4:00 AM - 8:00 PM
Sunday:
4:00 AM - 8:00 PM
Reviews
"Great service as always"
"Incompetent liars, they get one star for being polite. Not only caused inconvenience but also a bunch of money. Staff were nice enough but did not know how to deal with custom bonded goods which they held. Would've been fine if they didn't know and consequently found out the procedures but they give out the wrong information which causes you to board your flight and leave the country without your highly valued item/s. After I pay the holding fee an Air NZ Cargo staff member who I will not name, told me that I would be called and my bonded item would be given to me by Air NZ Cargo at my gate before my flight when I leave the country. They take my number and flight details. Surprise, no one shows up. No one calls. I talk to the flight ground staff who make some calls. They're reportedly told that the item has to be cleared by customs, as I'm being ushered into the plane. My wife had to follow up the next day and gets told that I was called and told that it couldn't be given to me etc etc. Bold faced lie. Caused hours of going back and forth from Menzies, Air NZ Cargo, Airport Baggage Services and Lost & Found. Excuses range from 'we have nothing to do with it' 'its not in our system' 'it was given to the airlines'. Air NZ Cargo and Menzies finally decide to help after several hours and much complaining. We are eventually told by customs that my flight staff were told a lie by Air NZ Cargo as the bonded goods leaving the country does not need to be cleared by customs. Had to pay hundreds of dollars to get the item out since I had already left the country and wouldn't be back for months. Total incompetence from Menzies and Air NZ Cargo It would be great if you reviewed your internal procedures and policies so that no one has to go through the stress that we did."
"Not well signposted at chch cargo pickup. Had to pick up two domestic cats. Myself and one other member of public got trapped in what should have been a gated in air nz staff only area. Two staff members saw me and ignored me even though I was clearly looking for assistance. Finally one cargo driver on his way out directed me where to go which was around the corner of the building. Need better signage and better security."
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