The Ultrasound Clinic 440 Anglesea Street, Hamilton Central, Hamilton, Waikato 3204

"Wanted to book in for another ultrasound for my son, the receptionist was rude for the second time. No communication skills. Shouldn't be working in a job like this."

"I had an ultrasound this morning and the price compared to other radiologies is great! The ultrasound technician was friendly and efficient. Only feedback I would have was the receptionist was a little cold, didn’t really look me in the eye or appear friendly."

"I recently had an appointment at The Ultrasound Clinic, and I must say that my experience was incredibly disappointing. From the moment I arrived, it became clear that the clinic lacked professionalism and attention to detail. I am compelled to share my extreme disappointment with the clinic's unprofessional and rude technician. My entire interaction with this individual left me feeling disrespected and unheard. From the moment the ultrasound procedure began, it was evident that the technician lacked basic courtesy and interpersonal skills. They displayed a complete disregard for patient comfort and failed to provide any reassurance or clear explanations. Instead, their demeanor exuded an air of indifference and dismissiveness. Not only did the technician fail to address my concerns or answer my questions, but they also seemed visibly annoyed and irritated by my mere presence. Their lack of empathy and rudeness made an already anxiety-inducing procedure even more distressing. It is disheartening to encounter such unprofessionalism in a healthcare setting. The technician's behavior throughout the entire visit undermined any trust or confidence I had in The Ultrasound Clinic. It is essential for medical professionals to treat patients with respect and kindness, especially in situations where patients may feel vulnerable or anxious. The technician's unfriendly and rude demeanor was a stark departure from the compassionate care one would expect from a healthcare clinic. Moreover, the overall cleanliness of the clinic was subpar. The waiting area looked unkempt and lacked a sense of hygiene. This added to my discomfort and raised concerns about the clinic's commitment to maintaining a safe and sanitary environment. I strongly caution anyone considering The Ultrasound Clinic to take into account the unprofessional conduct of their technician. While the clinic's facilities and other aspects may be satisfactory, the negative impact of encountering a rude and unfriendly technician cannot be overstated. Every patient deserves to be treated with dignity and compassion, and unfortunately, The Ultrasound Clinic fell short in this regard. In summary, I had an extremely disappointing experience at The Ultrasound Clinic due to the unprofessional behavior of the technician and the lack of cleanliness in the facility. I strongly advise individuals seeking ultrasound services to explore alternative clinics that prioritize patient-centered care and employ professionals who are genuinely attentive, respectful, and friendly. The Ultrasound Clinic's choice of an unfriendly and rude technician tarnished my experience and left a lasting negative impression."

"This will be my 3rd pregnancy and went to the ultrasound clinic for my first come this time I'm running a bit late for a re-booked appointment and because of apparent company policy i was unable to get another appointment! Might i add the only reason i missed the first appointment was because i was in hospital and second had to make it through school traffic to make this appointment and they wouldnt book me again RECEPTIONIST WITH RED HAIR IS ABSOLUTELY RUDE!!! DEFINITLELY DO NOT RECOMMEND!!!"