SMASHED IT 137 Parnell Road, Parnell, Auckland 1052
About the Business
Welcome to SMASHED IT, the premier establishment for all your Apple and Samsung device repair needs in New Zealand. Located at 137 Parnell Road, Auckland, we are a point of interest for tech enthusiasts and individuals seeking reliable and efficient repair services.
At SMASHED IT, we prioritize customer satisfaction and convenience. We understand the importance of your devices and offer a quick turnaround time for most repairs. With our extensive stock of parts, we can complete Apple and Samsung screen repairs as well as battery replacements within just one hour. If you are unable to visit our physical location, simply mail us your broken iPhone, Galaxy, MacBook, or any other device, and we will repair it promptly and return it to you via overnight NZ Post courier.
Our commitment to excellence is reflected in our investment in quality control, effective communication, and continuous research. This allows us to confidently provide you with the best possible service. To ensure your peace of mind, all our repairs are backed by a 2-24 month warranty. We encourage you to obtain a quote for repair-specific guarantees.
While most of our repairs are completed within one hour, we recommend booking a repair in advance to ensure that we have the necessary parts in stock and can complete the repair within the desired time frame. Our goal is to minimize any inconvenience caused by delays or backlogs.
In our efforts to provide cost-effective solutions, we also offer high-quality aftermarket (copy) screens for iPhone repairs, making it an economical option for our customers. Additionally, for certain MacBook models, we have used parts available, allowing you to save on costs without compromising on quality.
Transparency is important to us, and we strive to keep you informed throughout the repair process. While rare, some repairs may require a firmware reinstall, which could result in the deletion of all data on your device. However, we will always advise you beforehand if this step is necessary.
Although we take full liability for your device while it is in our possession, we do not assume liability for any data loss. Therefore, we recommend backing up your device prior to repair to safeguard your important files and information.
Rest assured, we are fully insured, and your device is protected once we accept it for repair. Your satisfaction and the safety of your device are our top priorities.
Visit us at 137 Parnell Rd, Auckland, or contact us via email at parnell@smashedit.co.nz or phone at 09 281 3641. We also have a second location at 135 Ponsonby Rd, Auckland. Trust SMASHED IT to provide exceptional repair services for all your Apple and Samsung devices.
Photos
Hours open
Monday:
10:00 AM - 5:30 PM
Tuesday:
10:00 AM - 5:30 PM
Wednesday:
10:00 AM - 5:30 PM
Thursday:
10:00 AM - 5:30 PM
Friday:
10:00 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Communication needs improvement. Called them to check on a screen replacement twice and they told me they would update me via text. They never followed up and I had to call again to find out they had the work done. A couple weeks later the screen seems to disconnect easily and needs to be pulled out to reconnect Price reasonable edit: just opened up my phone. they didn't even attach it properly. Don't waste your money here. I'm missing a piece from my phone!!!"
"Needed a screen and charging port replacement, turn around time was great had my phone back in great condition 2 hours after leaving it with them, Hamish was very helpful and did a solid job on the repairs, highly recommended"
"Smashed it provided me with a super quick quote on a new Pixel 6 Pro replacement display. I paid the deposit but unfortunately had something come up and had to cancel my order. They were very understanding and we worked it out. They could easily have said too bad so sad, it's great to know there are genuine folk doing business out there. Keep it up!"
"Great guys, went in to get my phone repaired the guy behind the counter took 2mins and didn't charge me, he said it was was a quick fix. I have used these guys for years and highly recommend them. Quick service, understanding, professional."
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