NZ Post Group 18 Pukekiwiriki Place, East Tāmaki, Auckland 2013
About the Business
Welcome to NZ Post Group, located in the vibrant city of Auckland, New Zealand. Situated at the prestigious address of Pukekiwiriki Place, 18, our institution stands as a beacon of excellence in the fields of establishment, finance, point of interest, and post office services.
At NZ Post Group, we pride ourselves on being a trusted and reliable establishment, offering a wide range of financial solutions to meet the diverse needs of our valued customers. Whether you are an individual, a small business owner, or a large corporation, our dedicated team of professionals is committed to providing you with expert advice and tailored solutions to help you achieve your financial goals.
As a point of interest, NZ Post Group is not just your average post office. We go above and beyond to ensure that your postal needs are met with utmost efficiency and convenience. Our state-of-the-art facilities and cutting-edge technology enable us to offer a comprehensive range of postal services, including domestic and international mail delivery, package tracking, courier services, and much more.
Embracing the spirit of innovation, NZ Post Group constantly strives to stay ahead of the curve in the ever-evolving world of postal services. With our user-friendly online platform, you can now effortlessly manage your mail, track packages, and access a multitude of postal services from the comfort of your own home or office.
Beyond our exceptional financial and postal services, NZ Post Group is deeply committed to the communities we serve. We actively engage in various corporate social responsibility initiatives, supporting local charities, environmental sustainability, and community development projects. By choosing NZ Post Group, you are not only benefiting from our top-notch services but also contributing to the greater good.
Whether you are in need of financial guidance, postal services, or simply want to explore the plethora of offerings at NZ Post Group, we invite you to visit our Auckland location at Pukekiwiriki Place, 18. Our friendly and knowledgeable staff will be delighted to assist you and ensure that your experience with us is nothing short of exceptional.
Join us at NZ Post Group, where establishment, finance, point of interest, and post office services converge to provide you with unparalleled convenience, reliability, and peace of mind.
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Reviews
"Terrible service. Damaged an item I sent by courier. Refused to compensate me because it "wasn't in original packaging" when unbeknownst to me they picked it up from the guy I sent it to (who was not asked to provide the original packaging). Then they returned half of the consignment to me (they lost half of the consignment). At time of writing (two months after I sent the original consignment) they haven't responded because "they are waiting to hear back from the depot". I will switch to Aramex for future deliveries. Wish me well at the disputes tribunal..."
"Fed ex sub contract nz post/courier my parcel delivery date changed 3 times within a week. Each time the tracker would say “with driver, should be delivered today’ each time nothing. I changed the parcel to “no signature” with the call centre because of the delays I couldn’t stay home again, three days before it was meant to be delivered. Came home to find a “we missed you” card. Frustrated I called the call centre who said the driver was told and just didn’t listen, another 7 working days later it arrived and I ran out to ask the driver why it was late - answer “I went on holiday” so my parcel just sat waiting for him to come back from holiday. He said there was no note to say leave it by the door and so he took it with him. Nobody cares!"
"The overall quality of a service is measured by how it reacts to something that went wrong. NZ Post fails here in all aspects. When opening a ticket with them, you might as well be sending an email to God. They don't respond as though they have bigger problems to tackle."
"Such a pathetic company policy and procedures. I was waiting for my passport to arrive, when called in the morning, I have been told that the driver will be in that area in the afternoon and will be delivered between 1pm to 1:30 and when I followed up around 1:30 to check how far the driver is, another lady said, "we dont have direct number of the driver and will be delivered by 3:30 as he finish his shift around that". Seriously!!!!!!. I really wonder how can one person confirm that definitely it will be delivered by 1:30. I am not fussed and did allow the driver to give sometime and he delivers by 2pm but A JUMP OF 2 HOURS- from 1:30 to 3:30 is unacceptable. Cannot redirect due to security reasons and they are passports. Now if you are at work, you need to have someone at home for signatures otherwise the passport will be returned to internal affairs due to security reason and wait for another few days, weeks and months to be delivered and again same story. I have told one of my family friends to stay at home as I was at work. He had to wait for 3 hours and doing nothing just to wait for the passports to arrive out of his routine and luckily it was his day off. The service is getting worst day by day."
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