NZPost Auckland Mail Service Centre 122 Kerwyn Avenue, East Tāmaki, Auckland 2013
About the Business
Welcome to NZPost Auckland Mail Service Centre, conveniently located at 122 Kerwyn Avenue in Auckland, New Zealand. As an establishment and point of interest, we are dedicated to providing efficient and reliable mail services to our valued customers.
Please note that due to high volumes and border clearance backlogs, there may be some international delivery delays. However, we are committed to managing your parcels effectively and ensuring their safe arrival. To enhance your experience, we encourage you to download the updated NZ Post app, which offers improved parcel tracking visibility and easy access to all your favorite NZ Post tools, right from your phone.
We understand that convenience is key, and that's why we offer the option to specify where you would like your non-signature required parcels to be left. Whether it's at the back door or in the carport, simply enter your tracking number and provide your instructions.
In case you need to redirect your parcel to another address within a 75km radius, you can do so as long as it hasn't been loaded into the delivery van yet. We strive to accommodate your needs and ensure a smooth delivery process.
For the most up-to-date information on the status of your delivery, we recommend using our online tracking tool. It provides real-time updates and helps you stay informed every step of the way.
Exciting news! We are thrilled to announce the launch of our new You Shop portal, and to celebrate, we are offering a 20% discount on shipping costs. Simply use the promo code NEWYOUSHOP20 as many times as you like until September 30, 2023.
If you require urgent delivery of essential items, our Express service offers a range of flexible, door-to-door courier options across New Zealand. Rest assured that we prioritize the timely arrival of these important shipments.
Lastly, we are excited to join in celebrating the FIFA Women's World Cup 2023ᵀᴹ. Stay tuned for updates and special promotions related to this thrilling event.
Please note that specific delivery times for business orders must be agreed upon between your business and NZ Post. While we provide delivery targets as a guide, we cannot guarantee that your item will reach its destination within the specified timeframe. For more information, please refer to our General Terms and Service Terms for courier services, available on our website.
We continuously strive to improve our services and appreciate your feedback. Should you have any questions or concerns, please do not hesitate to contact us. Thank you for choosing NZPost Auckland Mail Service Centre.
Don't forget to download our mobile app for quick access to parcel tracking while you're on the go. We look forward to serving you!
Photos
Location & Phone number
122 Kerwyn Avenue, East Tāmaki, Auckland, New Zealand
Hours open
Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Absolutely pathetic. Over 3 weeks for a package to go from St Helliers to Parnell and still no sign of it. Completely inept"
"Worst customer experience! An item got broken in the post and I was told it was the way I packaged it which caused it to break. Double wrapped in bubble wrap and in a bubble wrap back (which means it’s triple wrapped) with a piece of cardboard behind it and that’s wrong. Going by your website it’s not! Plus the fact you’re constantly increasing your pricing I won’t be posting through you anymore."
"I am so mad I still haven't received my parcel been 10days there now no updates on delivery and can't get through to call centre so mad"
"By far the worst courier sorting company i’ve come across my life. Idiots can’t even process the parcel on time yet alone give real time updates. After constant delays i even requested to come pick it up myself from the depot but they hit me with the typical ‘our depot isn’t open for public access’ absolutely useless, to much smoko’s down there not enough work."
"Very bad service. I've been lied to by call centre who said package will be delivered on the Monday (a week late) then on the Monday afternoon when I had to phone back because it still wasn't delivered, they said that it was on it's way to be delivered on Tuesday! It was scanned at 6:45am and takes a whole day to be handed to someone else to be delivered. Ridiculous service."
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