Byron Medical
2 Byron Avenue, Takapuna, Beach, Auckland 0622
About the Business
Welcome to Byron Medical, a leading healthcare institution located at Beach, Byron Avenue, 2 in beautiful New Zealand. As an establishment dedicated to health and wellness, we are a point of interest for individuals seeking top-notch medical care.
At Byron Medical, your well-being is our top priority. If you are feeling unwell and in need of an appointment, please give us a call at 09486 2122. Additionally, if you are experiencing symptoms related to Covid-19, we kindly request that you complete a Rapid Antigen Test (RAT) at home before visiting our surgery. To ensure the safety of our patients and staff, we kindly ask that you do not come to the clinic unannounced.
Our office and reception are open from Monday to Friday, 8:00 am to 5:00 pm. We now offer face-to-face consultations, with the requirement of wearing masks while in the surgery. However, if you prefer a telephone consultation, we are more than happy to accommodate your needs.
To streamline our services and minimize waiting room occupancy, please either call 486 2122 option 2 to inform the receptionist of your arrival or ring the doorbell located just outside the entranceway. We kindly ask that you limit the number of support persons accompanying you to one.
At Byron Medical, our team of dedicated professionals is here to assist you and answer any queries you may have. Don't just take our word for it – hear what our patients have to say. Alan, a patient of 45 years, credits our early diagnosis and exceptional care for his improved health and even saving his life. Gerry and his family have been well looked after by our receptionists, nurses, and doctors for the past 20 years, praising their efficiency and cheerful nature.
As a Family Practice established in 1958, Byron Medical has been committed to delivering high-quality medical care and health education to the community. Located in Takapuna, we are proud to offer comprehensive services, ensuring your better health is our priority.
If you are in search of a GP for any reason, you've come to the right place. Our books are open for enrolment, and we invite you to explore our list of services to see how we can assist you. To register with our practice, please fill out an Enrolment Form before booking your first appointment. Kindly note that we require a minimum of 48 hours to process your enrolment, and no appointments can be made prior to this.
While government-subsidized care may not be available for non-NZ citizens, we still welcome you to register and access full medical care for an unsubsidized fee. Please refer to our Fees page for more details on consultation rates. If you are an NZ citizen or hold a valid visa, we require certain forms of identification for enrolment, such as your New Zealand Birth Certificate and additional proof, or a Community Services Card or Super Gold Card.
If you have any further questions or need assistance, please don't hesitate to contact our reception at 094862122. At Byron Medical, we are committed to providing exceptional healthcare services and treating you as a valued individual, not just a patient.
Contacts
2 Byron Avenue, Takapuna, Beach, Auckland 0622, New Zealand
Opening hours
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"I made a phone call inquiring enrollment. I got told to send them an email and that they would send an online enrollment form. Never heard back from them. If you don't want patients just say so. Getting pretty tired of Northshore's clinics having no availability."
"I had been under the care of Dr. Margaret Bryant from 1998. I was intermittently seen by Dr. Zina Emmanuel too. Both of them looked after me so brilliantly. They detected matters before it became a medical issue. They listened actively. They helped me as a professional and as well as a fellow woman. I have not seen them for a while as I have shifted from Takapuna. I am glad that I came across their website so that I can thank them for looking after me all those years. THANK YOU. Regards Naidu"
"Absolutely useless. Both the nurses and reception are disgustingly patronising and rude - trying to get information or support through reception is such a horrible experience. The receptionists are unpleasant, and what kind of nurse shouts angrily at the client - and one who is sick and unwell, no less? Many of the doctors are useless (I've seen 4 of the 5 doctors on the current team during my time here) - it is as though they just prescribe anything they can think of without actually trying to address the issues - but at least they try."
"Most of the doctors are wonderful here. My complaint is with the completely incompetent receptionist. First this receptionist overcharges my mum for $60 instead of the $19.50 that was the actual price, even though we questioned them and even provided a community card that gives us the $19.50 price. This person didn't even look and said it was all automatic until we paid, then didn't know how to give a refund so gave it as credit for next time. The second incident is when we called up to have a reprint of a medical certificate we got in the past because there was missing information, this receptionist assumed we wanted to fix the dates and audibly scoffed and sighed at our request. They said the day was too hard of a request and would take too long to print and email, and they're just going to finish work soon. I called over an hour before their closing time. If you're still on business hours, you still do work. We even offered to pick it up if it was just printed and they said they don't know how to do that and it's too hard for the time of day. This person feels like they're the type of employee that does the absolute minimum possible and lack initiative to deal with, in my opinion, very common problems. What kind of receptionist doesn't know how to give refunds on their own system or make print-outs?! Makes absolutely no sense and I hate that I see this person every time we visit this clinic."
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