Waiheke Island Resort 4 Bay Road, Palm Beach, Waiheke, Auckland 1081

"The room was decent and spacious, however don’t expect the swimming pool or the spa will be nice. I was quite disgusted by how dirty the pool was. And jacuzzi had a lot of hair, so got out of there pretty soon after we got in."

"Overall, we were disappointed with our stay and it was incredibly overpriced. We booked a 2 bedroom, sea view villa but the premium view was obscured by trees so couldn't see anything. The in-room amenities were sub-par for a "resort". Instant coffee, low quality soaps and a lack of appliances like a hair dryer made it difficult to fully relax and settle in. The many stairs make villa access difficult for elderly, disabled patrons or anyone with large international baggage. Cleanliness clearly isn't a top priority either as the villa looked like it was uninhabited for some time. We found old towels from past stays still in the room and lots of dust. The unenthusiastic staff really cemented our impression after we gave our feedback and no other action was taken to rectify the situation. It appears this establishment caters to people who have low expectations and too much money to care, with management fully ready to capitalize on that."

"Loved our stay, bar staff were great, cocktails A+. Steak I would go back for better than in town. Pricey, but it's a holiday. Should place families with children on downstairs stairs units as you hear every step when kids wake early and run around as kids do. Views are worth the stay. Rooms are big."

"The two-bedroom room we had for family of 4 was very tired(needed redecorating) it had mould in the shower and had a broken dishwasher. Not ideal for a family weekend. The one bedroom was more recently renovated and everything was in working order. The views and balcony were lovely but the walls were thin and we could hear our neighbours next door and above us. Not ideal for sleep or privacy."

"We had the most wonderful stay here for our short getaway. It’s a beautiful, spacious, garden-like place with stunning views of the ocean. The room was clean and cozy. The food was exquisite. The staff was friendly and welcoming. A big thank you to the ladies - they were awesome! Let alone that it’s conveniently situated literally within one minute walk from the bus-stops both to and from the ferry terminal. A strong recommend and a must-go if you are planning visiting Waiheke."