Onewa Doctors
162 Mokoia Road, Birkenhead, Auckland 0626
About the Business
Welcome to Onewa Doctors, a trusted institution located at 162 Mokoia Road, Auckland. As a reputable doctor's establishment, our main focus is providing ethically sound medical care that is effective, cost-efficient, and professional. Our dedicated team is committed to enhancing the quality of life for all the patients we serve.
At Onewa Doctors, we strive to create a friendly and warm environment where quality healthcare can be delivered in a stress-free atmosphere. We understand the importance of tailoring our services to the diverse and multicultural community we serve, utilizing the experience gained from working in such societies.
In addition to our commitment to healthcare, we proudly support local services near our medical center. We believe in fostering strong connections within our community to ensure the well-being of all individuals.
To maintain a safe and comfortable environment for our patients, we kindly request that only booked patients enter the surgery. If necessary, patients may be accompanied by one well parent, caregiver, or support person.
Please note that we do not allow walk-ins inside the surgery. If you have any queries or need assistance, please feel free to contact us at PH 09 418 3832.
In light of the ongoing COVID-19 pandemic, we prioritize the safety of both our patients and staff. If you experience any symptoms related to COVID-19, such as coughs, colds, fever, loss of taste/smell, sore throat, or diarrhea, we kindly ask that you do not come inside the surgery. Instead, please ring us first for further instructions. We also require patients to perform a Rapid Antigen Test (RAT) on the day of their appointment and send us a photo of the result via email at [email protected]. Please note that we do not conduct face-to-face consultations for COVID-positive patients.
To ensure the well-being of our high-risk and vulnerable patients, we kindly request that individuals wear a face mask if they have a cough, cold, fever, sore throat, or any other respiratory symptoms. Wearing a mask is also recommended for those at higher risk of getting seriously ill from COVID-19 or for those who wish to reduce their risk of becoming sick.
For your convenience, we offer online bookings. However, please refrain from using the online booking service for specific appointments, including immunizations for children or travel, driving medicals, discussions regarding immigration requirements, procedures such as IUD insertion/removal or mole removals, filling up forms, and first appointments for new patients. For these appointments and any other complex bookings or queries, please book through reception at PH 09 418 3832.
When it comes to fees and payments, we kindly remind you that all fees must be paid on the day of consultation. Failure to do so will incur an additional account fee of $25 and a monthly statement fee of $10. Accounts not paid within 90 days will be handed to Baycorp, and patients will be liable for all debt collection costs. Please note that additional fees apply for various services such as disbursements, supplies, procedures, medical certificates, WINZ certificates, driving medicals, travel insurance, life insurance, insurance pre-approval forms, smears, mobility parking certificates, referral letters, liquid nitrogen, travel vaccines, ear syringes, email consults, telephone consults, ECG, spirometry, dressing fees, and more. For specific inquiries, please enquire at the reception.
Thank you for your continued support and cooperation. We look forward to serving you and providing the highest quality healthcare possible at Onewa Doctors.
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Contacts
162 Mokoia Road, Birkenhead, Auckland, New Zealand
Opening hours
Monday:
14:00 - 17:00
Tuesday:
14:00 - 17:00
Wednesday:
14:00 - 17:00
Thursday:
14:00 - 17:00
Friday:
14:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Went to this practice for 40 years, used to be good. Now they are all about the money. I’m enrolled and still never pay less than $95. They say it’s cause it takes over 15minutes."
"So disappointed with how they are using Covid phone consultations to rip people off. I originally phoned just to get a renewel of my pill prescription, but instead of getting charged $30 for the prescription fee I get told I need to have a phone consultation, even though I feel absolutely fine. Then I get told to go get some blood work done in order to carry on with my prescription and make sure everything is fine. I then get a message saying I need to make an appointment to discuss my blood test results. Here i am thinking something is wrong, only to get informed in a 1 minute conversation that my blood is normal, i just have low iron. Which could've just been sent as a text message but instead i get charged for another phone consultation resulting in my total cost being $126 when all I wanted was a renewal of my pill prescription in the first place. Total rip off."
"I would like to thank Dr Anderson and her team for their friendliness, helpfulness and caring manner. Since registering white this practice I happy to say I am well on the road to happier, healthier me. Dr Anderson has dug deep into my health and made a few changes to meds and I am able to function as a normal human being, forever grateful for spending so much time listening to get a clear picture of what was going on , not to mention the evening calls to see how I was doing and share results with me. A truely caring , compassionate Dr who treats you as a human not revenue . Highly recommend this surgery Regards Sharon Chatterton"
"Rang up try to make a booking for my toddler who got fever for the last two days. I know im not registered with them and I got so mad I forgot the name of that lady who was answered my phone. (Cheryl) well, she talks like a machine .... Don't even have any human emotions or compassion towards a mother who got a sick child. Keep saying No. Blocking me out of the door. She can just simply say:" you might be better off take your son to your registered doctor or go to the hospital or suggest something useful. No..... She just talks like a cool empty machine. Very disappointed and I will definitely not gonna transfer to you guys."
"this clinic has served me and my family way beyond call of duty. the reception staff are very helpful and friendly. the doctors have offered support far more than any doctors we have had in the past. i wish all GP clinics treat their patients this way. keep up the good work!"
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