Boulevard Hotel 15-17 Alpers Avenue, Epsom, Auckland 1023

"This is the worst hotel I have ever stayed at. There is no one to check you in after 5 pm (make sure you have a domestic mobile phone). The safe and fridge didn't work. I had to ask twice about the fridge, and they didn't address the safe. They moved the fridge because half the powerpoint didn't work (then it froze all the contents). They spilt the contents of the fridge and clogged the toilet with the paper they used to clean up, leaving me without a toilet overnight. The heating didn't work for three days. They gave me an oil heater that was a total fire hazard (missing two legs).There was no light bulb in the beside light. The TV remote didn't work (not a smart TV as advertised).The cups were dirty. There were stains on the chairs. The blow dryer only worked on a low setting. I didn't feel safe walking back to the hotel at night from Newmarket because there were such colourful characters hanging around. The elevator is not secure (card swipe is broken). I was booked in for 2.5 weeks. I left after just a week, but tried to leave sooner. They wouldn't issue a refund going forward. DO NOT STAY HERE."

"I should have read the reviews for this hotel before i booked. First impressions were unmaintained grounds, rubbish and debris around the carpark. Entering the lobby, linen bags had been left lying around, the elevator reeked of cigarettes. Carpets, and chairs in our room were badly stained. Black mould on window surrounds. The worst part of our stay was poor customer service and cleanliness: I went to the reception to ask for coffee mugs and water glasses, the lady on reception returned with the mugs and said I would need to wash them before using. When i looked at the glasses they had dust and hair in the bottom of them, I told her I couldn't clean them as there was no dish soap in my room. I ended up just taking the mugs. The one glass in our room was dirty, had dregs of previous occupants drink in it and lipstick/grease on the glass. I would not recommended this place, unless you bring your own utensils!"

"Really enjoyed this hotel - the rooms were very clean, spacious, the tv was huge, staff offered us complimentary late check out too. Car park is available and a bus stop is nearby to get into the city. Hot water showers and lots of room amenities too - ironing board, iron, hairdryer, hot drinks. No issues really and reasonably priced for Auckland."

"Rooms vary, stayed in two different rooms. Location is great but the hotel itself feels like a bit of a shady area. The parking lot faces a highway with an overgrown area in between. If you are parking your car at the hotel I would be aware of this. The first room was faultless. It had a nice, large smart TV which had every app you ncould think of, should you have your login ready. The room was clean, big and quiet. Only Downside was the hallway from the elevator to the room door smelt awful. The second room for a similar price was not as great but still a nice room. The TV was a smaller, old plasma TV that just had a few channels but no smart features. Main issue was we found a sock and a pair of underwear in the sheets of one of the made up beds. Also behind the bed had a bunch of old cue tips. The room otherwise was very clean so I don't know how these things were possible and the hallway on this floor had no bad smell. The light switches weren't for the correct lights and there was no ironing board, just an iron."

"It’s fine. Location is very good and our room was clean and tidy. However, we had to message twice and ring multiple times to finally sort out a late check in. Who knows what would have happened if we hadn’t persisted to finally get the lockbox code before arriving. Generally there doesn’t seem to be any staff around but in the end we were able to have a pleasant stay for a reasonable price. Proceed with caution!"