East Tamaki Healthcare - Clendon Medical Clinic 459 Roscommon Road, Clendon Park, Auckland 2103
About the Business
Welcome to East Tamaki Healthcare - Clendon Medical Clinic, located at 459 Roscommon Road in Auckland, New Zealand. Our clinic is a trusted establishment and a point of interest in the community, providing high-quality healthcare services to individuals and families in the South Auckland area.
At Clendon Medical Clinic, we prioritize your well-being and offer a range of general practice services to address both physical and mental health concerns. Our team of experienced GPs and nurses are dedicated to providing personalized care and support, helping you navigate through various health issues. We are ACC accredited, meaning we can assist you in recovering from injuries caused by accidents.
In addition to acute care, we specialize in managing long-term health conditions such as depression, asthma, and diabetes. Our clinic also offers screenings, immunizations, and other preventive measures to keep you healthy and up-to-date with your healthcare needs. If necessary, our GPs can provide referrals to other health services within the local, regional, and national networks.
We take pride in our ethnically diverse team, which includes members who speak English and Samoan. We have a particular focus on serving Māori and Pacific Islander families, ensuring culturally sensitive and inclusive care for all our patients.
Convenience is key, and that's why we offer flexible appointment times from Monday to Friday, 9am to 5pm. You can find us conveniently located in the Clendon Shopping Centre, with ample parking available. Moreover, we have an on-site pharmacy for your medication needs, making it even easier to access the care you require.
Our clinic provides comprehensive services for all age groups. For children under 14 years old who are enrolled with us, consultations during normal hours are free. Our women's health service is sensitive and caring, offering cervical smear tests, mammogram referrals, and pregnancy support. We also prioritize men's health, offering prostate checks and sexual health consultations for individuals aged 14-24.
At Clendon Medical Clinic, we understand the importance of preventive care and offer immunizations against a wide range of infectious diseases, with many immunizations provided free of charge.
We also provide various support services, including community health workers, discharge care coordination, and service subsidies to ensure comprehensive care for our patients. If you require insurance health examination reports, we strive to provide timely and accurate information to the requesting company.
For those with chronic or long-term conditions such as diabetes, asthma, COPD, heart problems, gout, or depression, we have highly successful programs in place to assist with your care. We also offer programs to support individuals experiencing mental distress, providing the necessary resources and support to help you through difficult times.
At Clendon Medical Clinic, we believe in a holistic approach to healthcare, which includes addressing skin concerns. Our GPs can examine any lesion of concern, diagnose and treat rashes, scaly patches, itchy bites, and infections, as well as provide general advice on skin health.
To determine the appropriate fees for you and your family, please answer the questions above. We strive to provide accessible and affordable healthcare for all.
Thank you for considering Clendon Medical Clinic as your healthcare provider. We look forward to serving you and your whānau with warmth, professionalism, and a commitment to your health and well-being.
Location & Phone number
459 Roscommon Road, Clendon Park, Auckland, New Zealand
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Wait time is a little long, but that’s to be expected with 1 doctor, very professional, receptionist is very nice, and very informative. Reading everyone else’s reviews, I’m a little shocked, firstly, I’ve sat there in the waiting room, I’ve watched the receptionist get abused on a daily by people who want to approach her in a rude manor, I’ve seen people moan about seeing only 1 patient in the room but waiting for a long period of time, I would tell those people, your time slot doesn’t always mean you’re seen on that exact time, different patients require different medical assessments and care which inevitably takes general seeing times over the usual. I for one am grateful for the doctors here in Clendon, it’s cheap and it’s just down the road, convenient for my grandmother, people who are moaning need to put our doctors and other countries doctors in perspective, you can’t just walk in to a doctors and expect to be seen in other countries, be grateful and count your blessings we have this service, because others whom are dying on the streets in other places can’t afford this convenience."
"I was initially skeptical to go-to this centre based on the reviews. However, it turned out to be super easy and smooth. It goes without saying that all hospitals have huge wait time and this centre no exception. However, I planned well to book an appointment in advance, known the timeframe and # of patience in already, went in, done and dusted. May be it was easy for me. But staff were helpful both over the phone and in-person, may be they took all the feedback seriously, thank you."
"Samoan receptionist is very unprofessional. Never smiles, and doesn't know how to serve customers. Long wait even if your the only one sitting in the waiting room. Booking appointments over the phone is ridiculous as she never answers the phone after 5mins of calling constantly. Very very poor service"
"Poor customer service.had to fill out the same forms over and over everytime we go.Excessive wait times even for ratio of 4 patients to 1 doctor very long wait times and very short consultation times."
"I would give this place zero stars if I could! I walked in at 3pm with only one patient waiting and was told they only take appointments after 2pm. That was okay, I booked an appointment for 4pm. I came back at 3:55pm and waited till 4:20pm and asked reception what was going on because she didn’t bother to tell me. Apparently there was just ONE DOCTOR and he was ‘operating’ on someone and she didn’t know how long it was going to take. I was told I can leave if I don’t want to wait, or I can wait and there’s no time frame on when the doctor would be free to see me. Horrible service and a very rude receptionist!"
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