Kiwi Experience 83 Beach Road, Auckland, Auckland 1010

"Average experience with Kiwi Experience during my 2 weeks backpacing trip in New Zealand. I bought the Queen Bee pass which was suppose to be a flexibile Hop-On Hop-Off service. However, it is far from a flexiible service, because once a person goes from one place to another, one is either able to stay there for 3 whole days or only 1 night. This is by any means not a flexible hop-on hop-off service. The buses do not run on a daily basis between to and from each destination. For example, one cannot arrive at a place, stay for 1 night and then leave the enxt day to the next place in the afternoon/evening or stay for another night as 1 wishes, beacuse the buses are only every 3 days or immediately the next day in the morning. Imagine, one arrives in Kaikoura (a place where one goes to see whales and dolphins) but does not have time to see them, because we arrive late in the afternoon (by which time, all the experiences are finished) and then leave exactly again early in the morning. Whats the point of going to Kaikoura if one does not have time for any sea life experiences? If one decides, not to take a bus from the tour because he wishes to stay longer, one cannot get a refund. I highly recommend having a look at Intercity before booking kiwi Experience. The bus drivers of Kiwi are very friendly, however the buses are old so they do not have a toilet on them, no WIFI connection and no charging ports or electricity sockets with the seats. Till next time New Zealand! Kia ora."

"Used their small group tour offering - pretty good and smaller bus gets to use routes not used by the coach"

"I did the South Island 7 day small groups tour... and WOW!!! Coming from the tourism industry and having been living in NZ for over a year already, my expectations for the trip were extremely high, but boy Kiwi Ex did not disappoint! If anything they blew me (and our whole bus) away! Our guide (Tim) was friendly, approachable, knowledgable and tons of fun. He had awesome recommendations for local hidden gems in every place we visited, gave us the freedom to choose our activities while always giving us multiple options, and turned a bunch of people from completely different backgrounds into amazing friends. I honestly couldn't recommend Kiwi Experience or this tour enough. There is literally something for everyone and you will make memories that you will cherish for years to come..."

"Awesome experience with the Kiwi crew ! The people at the kiwi experience office were lovely and very patient with me as i asked so many questions and helped me book my whole trip! Then I had the best time on the road, meeting people from all over the world, exploring beautiful places across New Zealand. I had different drivers but my favorite ones were Cowboy and Stretch, both different but so cool and very helpful ! Couldn't recommend it more !"

"One of the most amazing trips I’ve ever done! Had Simon as our bus driver from start to finish and he was honestly the best driver anyone could have! He always kept us entertained, was easy to have a laugh with and had wicked stories to tell. Loved his sense of humour and he was always a great help when you needed it. Will miss him so much as he made this experience for me one of the most memorable, never thought I got to see and do so much in just 24 days. Thanks Kiwi experience and Simon for everything!"