JD Sports 264 Amersham Way, Manukau City Centre, Auckland 2104

"We paid $350. While we were paying, the staff on counter was really rude when my card didn’t work first time. I did manage to pay second time though. We tried 4 pairs for my son. Obviously for a kid it takes time and we had to try 4 pairs to finalise what exactly suits my son. After I paid, they asked me and my partner to place everything back that we tried earlier. My partner did that politely without questioning (I myself already asked my partner to put these 3 pairs back). these ladies on counter made fun of my partner while he was putting these shoes back. No idea why. That is what made me feel so bad when I saw them laughing at my partner. This shows No support for customers with kids. There were 6-7 staff who were standing free. They are getting paid to put these shoes back on rack. There was a black woman on counter who laughed at us multiple times. we had no issue helping staff, but laughing at customers is unacceptable. When we reported this to manager she was biased and never listened to us. This manager was so unprofessional. She never questioned her staff. Racist people. No respect for customers. Much better to go to K mart or Warehouse where staff works so hard and always very welcoming and kind. These people in big stores are working as if they are doing a favour to customers."

"stay away from any online orders like from Covid. They don't deliver anything and dont update you on anything. Totally useless. the local Muppets have no clue what is going on but all online orders are done via UK so forget about receiving anything within 2-3 months if you lucky at all. this is my ORDER NUMBER #793488870 that in still waiting for"

"The multiple times I've shopped here have been pleasant experiences. Great shop for the variety of airforce 1s and slides. The girl at the counter was super friendly, especially to my kids, which is rare cuz in most places, staff don't even want to talk to kids. Would recommend this shop to others as service is quick and there's always a staff member nearby to offer assistance."