Boardertown 3 College Hill, Freemans Bay, Auckland 1011

"Friendly staff so no issue with service but perhaps lacking in knowledge. Purchased snowboard, binding & boots set and I was fitted a Burton US9 boot when I'm only 24.5cm foot length which is about a US7 which I didn't know at that time as I trusted their staff. Plus/minus a size is perhaps understandable but +2 size?! After 5 months plus first trip to Japan I felt my heel was lifting too much and lacking control & stability at speed. I went back the shop to discuss but had no real solution other than change size at next purchase. Couple more months along I spoke to spoke to a boarding instructor that immediately recognised my boot was too big for me upon learning my boot and foot size. Now I've been fitted in a Burton US7 boot elsewhere which fits nicely. Therefore know your foot size before going in and don't be me and trust the staff fully. Otherwise happy with the board and bindings I got from there."

"Just wanted to give praiseto Harry at the Auckland branch, best service ive ever received in a store. Super friendly, wasnt trying to over sell me on anything and gave me heaps of good tips on snowboarding. Thank Harry"

"Very good people in store. Friendly, knowledgeable and helpful. If you are buying boots though be aware there is a zero returns policy and no fitting services - so unless you are 100% confident of your fit, it would pay to find somewhere more helpful with getting your boot fit right."

"So informative. Needed bindings for my snowboard and Harry who works there, recommended the best options. Even helped setting it up."

"10/10 experience, all the staff know and love what they are talking about and kitting yourself out for the shredding season is a personally catered experience. They love snowboards and skateboards equally and emphasise both as their main products. No doubt would recommend to anyone who likes either one!"