Gamma Hotel 54 Emily Place, Auckland CBD, Auckland 1010

"Booking was not properly confirmed and this messed up our plans, after an hour of back and forth this was confirmed. This hotel looks nice in the reception but the rooms tell a different story. The beds are hard, not good if you have medical conditions. There were 3 windows in the room with on a blind on one of them, lights coming in the windows and under the door all night. There was not towels in our room, the phone did not work so I had to go down and request them, there are lots of stairs with no lift and it is not wheel chair friendly at all! There were people outside our room that were arguing and pushing each other around, terrible. I could not wait until I could leave when the sun came up as I did not sleep at all. The only plus side was the walking distance from where we needed to go later that night. I would never stay here again."

"For its price range this was great accomodation. Was glad we’d been forewarned by past reviews that the room having a toaster and microwave didn’t mean any cutlery or crockery provided - we packed plastic picnic set and hope the owners consider including these in future for guests convenience. Website said there was an outside space and communal kitchen but no info on where to find these so didn’t access. Clean but spartan room, had its own heat pump, really would benefit from having some hooks to hang raincoats on, there was nowhere in the room to do it. Also no safety evacuation anywhere to be seen which was a worry, and it could have used a dusting on higher surfaces. Staff were friendly and responsive to small issues needing immediate resolving. We travelled with a 2 year old and room met our needs as a travelling family wanting a place for naps and sleeping while otherwise out for the day."

"Great budget hotel in the city. I would definitely be back. Pros: Good price for inner city, close to spark arena, shopping and public transport. Friendly and helpful staff. Clean room, great water pressure, and decent coffee/ tea making facilities. Could not hear people in the next room unless they left their room. Cons: Although the location is great, you have to walk up a short but steep hill to get there. The hotel lobby could really do with some decor. A couple of plants and pictures would go a long way. Street noise at night (sirens, drunk people, etc) But it's a inner city location, so understandable."

"Terrible rooms. Our first room had a broken bed, so we asked to be moved. The second room also had a broken bed. They wouldn't let us cancel so we had to stay. There are people on ankle bracelets living there. Felt quite unsafe. Room was cold and smelled like urine. The walls are paper thin and we had to hear the neighbours snoring and sneezing all night. Great location, pretty okay service (they were helpful with trying to accommodate us), but truly terrible rooms. Won't stay here again ."

"Avoid this hotel if you want your NZ experience to be a little more positive, irrespective of the low price. You can hear everything in this hotel - all night I was awoken by doors slamming from nearby rooms as it jolted the whole corridor wall, in addition to other loud guests due to the very thin walls. This hotel looks, feels and smells like a hostel. Rooms do not have any bedside lamps, nor any shelf in the bathroom to place your toiletries (only possible place would be atop the toilet cistern!) and the basin is a tiny hand wash sink that doesn’t drain properly. There is no internal lock/latch on the doors like most hotels. The hotel website states car parking available but fails to mention the requirement to 'prebook' the very limited spaces. Therefore no spot was available for my stay for one of the nights, forcing me to use a nearby Wilson’s at $32 a night."