Ascotia Off Queen 5 Scotia Place, Auckland CBD, Auckland 1010

"It is not that fancy unlike other hotels in its neighborhood but it is clean, very tidy and customer service is superb! they even gave us a courtesy call to make sure everything is fine when we got in the room which I did not experience in other 5 star hotels I visited. Kudos to the team especially the friendly receptionists Nikka and Ana at the buffet area."

"Worst experience of a hotel in my entire life. I asked for a refund, the owner talked to me, gave me his personal email, then never replied to three emails, the manager cut my phone call off when I called him to follow up once again even five months later. My shower was cold, the air con didn’t work and some power plugs and more. I was assured from the reception that there was no other room choice available and that even though I made a complaint I could stay there and talk to the manager for a refund. The most unprofessional and disrespectful experience I have ever had and I travel for work frequently. I don’t recommend this to anyone. Not even a one star. Still after all this time, 5 months, no follow up has been done to update me, or refund issued."

"I came to Auckland from Canada to visit some of my friends and stayed at this hotel for one night. Check in time is pretty late at 3pm, but the person at the front desk is pretty friendly. I understand that this is meant to be a cheaper hotel but place looks outdated. The walls are blue and the roof is pretty low. My room was so hot because I had no power over the ac and fan so I had to open the windows. Not to mention the room was super small, with room to only walk from your bed to the washroom. The washroom was actually pretty nice and looked modern. There was also a TV, a mini fridge and a coffee machine with a variety. I did not get a good night sleep for my flight back to Toronto because of the noise next doors and outside. The view was pretty good, with a good view of the Skyview tower and the waters. In the morning there was breakfast which I found pretty good. There are also vending machines which I bought a snickers bar from. Overall I would recommend staying at this hotel if you are looking for a cheap and affordable accommodation."

"This hotel is frequently the cheapest to be found in Auckland on the various booking sites, so I have stayed here several times. For the money, a few imperfections are to be expected but its fine. I will only comment on my most recent visit, because earlier visits have faded from my memory. I actually stayed twice in the course of a week - for four nights and then a single night. That last night was in the standard Queen room: I have to say, it's pretty compact but it was comfortable enough. It's not a flash room by any means, but it was perfectly adequate and I had no problems with the internet, bathroom or TV. On my earlier visit, I had also booked a Queen room, but must have been given some sort of upgrade - because everything was bigger! In fact, I was surprised at how big the bathroom was (almost as big as their standard Queen room). The handbasin did have a crack, but everything else was fine. The bedroom was also bigger, with a decent place to put my laptop. I wouldn't say its the quietest hotel around - voices from inside the hotel could be heard, but I wasn't disturbed by them. It is off Queen Street, so there was no road noise to speak of. The staff member I encountered on my first night there was very friendly, and she always made a point of greeting me and making me feel welcome. When blokes were on the desk, they tended to ignore me."

"Ascotia Off Queen hotel boasts a convenient location near the CBD, making it an ideal choice for exploring the city. While the rooms may be small, they are well-maintained and clean, with the added bonus of spacious and well-equipped restrooms. The hotel offers good facilities, although some noise can be heard on lower floors(our room at level 3). However, the standout feature is the exceptional staff who provide top-notch service. Commercial parking options are available nearby, and the hotel offers limited parking spaces for an additional $35(booking request). Overall, Ascotia Off Queen provides a comfortable and enjoyable stay with attentive service. Location: ⭐️⭐️⭐️⭐️ Facilities: ⭐️⭐️⭐️ Staff: ⭐️⭐️⭐️⭐️⭐️"