Mix & Match
12 Queen Street, Auckland CBD, Auckland 1010
About the Business
Welcome to Mix & Match, your go-to travel agency located in the heart of Auckland, New Zealand. Situated on Queen Street, our establishment is not only a point of interest but also a trusted hub for all your travel needs.
At Mix & Match, we understand that every traveler is unique and has different preferences when it comes to exploring the world. That's why we pride ourselves on our ability to tailor-make your dream holiday, ensuring it perfectly matches your desires, interests, and budget.
With our team of experienced travel experts, we are committed to providing you with exceptional customer service that goes above and beyond. Whether you're planning a solo adventure, a romantic getaway, a family vacation, or a corporate retreat, we have the expertise to curate a memorable experience that exceeds your expectations.
Our extensive network of global partners allows us to offer you a wide range of travel options, from exciting city breaks to relaxing beach getaways, from thrilling adventure tours to luxurious cruises. We have carefully handpicked the best destinations, accommodations, and activities to create unforgettable itineraries that cater to all types of travelers.
Not only do we offer personalized travel packages, but we also provide comprehensive travel services. From booking flights and accommodations to arranging airport transfers and organizing day tours, we take care of all the logistics so you can focus on creating lifelong memories.
As an institution dedicated to promoting responsible and sustainable travel, we strive to minimize the environmental impact of our operations. We actively support eco-friendly initiatives and collaborate with local communities to ensure that your travel experiences are not only enjoyable but also contribute positively to the destinations you visit.
So, whether you're looking to embark on an adrenaline-fueled adventure, immerse yourself in vibrant cultures, or simply unwind in breathtaking natural landscapes, Mix & Match is here to make your travel dreams a reality. Contact us today and let us help you create a personalized journey that will leave you with memories to last a lifetime.
Photos
Contacts
12 Queen Street, Auckland CBD, Auckland, New Zealand
Opening hours
Monday:
08:00 - 21:00
Tuesday:
08:00 - 21:00
Wednesday:
08:00 - 21:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 21:00
Saturday:
08:00 - 21:00
Sunday:
09:00 - 21:00
Reviews
"A very good site to book airfares , as they give you options - but if you have a query after booking , forget about it - I booked Eastern China , flying through Shanghai , where you still need a covid declaration QR code to pass through customs - even for transmitting , and the telephone staff were hopeless at providing any help or updated information"
"Excellent savings on Flights to Fiji. Better than direct with airlines. Service was simple to use, very clear, and everything worked to plan. Fiji Airways was great too"
"Brilliant service when I urgently had to change travel dates. This team are superb. Efficient, friendly and really competent. Thanks Mix & Match, Sophie and team."
"Absolutely the worst experience I had. They have been very unhelpful with my cancellation process and keep making up excuses that I won't get a refund but when I called the airline directly (before mix and match said that the airline did not have any phone number for them to call them directly and it had to be done by email which is false) I was told that they can process my refund once they escalate my case to the head office and even before that information was being processed mix and match went ahead on their own and told me I won't get a refund. Its a scam agency and I would advise people to go elsewhere."
"Be warned! Hidden costs involved!! They are sneaky and try to add costs that every day consumers cannot actually see!! Our ferry was canceled, so we could not make our flights. Mix & Match was extremely unhelpful, much more expensive than had we gone through the airline. We ended up having to call the airline for possible options as Mix & Match did not give us any. We spoke to 4 different Mix & Match consultants and were given conflicting information from each. Do not book via Mix & Match or any 3rd party. It is cheaper and easier to just book directly through the airline. Ignore the bait advertising. I will be filing a report to the commerce commission regarding misleading information and hidden costs that consumers can actually not see DO NOT USE THIS COMPANY"
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