MyDoc Healthcare 1 Apsley Street, Strathfieldsaye, Victoria 3551

Welcome to MyDoc Healthcare! Located at Strathfieldsaye, Apsley Street, our institution is dedicated to providing exceptional healthcare services to the community. As a trusted doctor's establishment and a prominent health point of interest, we strive to ensure the well-being and happiness of you and your family.

Our team of experienced and caring healthcare professionals is committed to delivering personalized care and attention. We prioritize your health and aim to provide the highest standard of patient care. With a holistic approach towards diagnosis and management of illnesses, we focus not only on treatment but also on promoting health, well-being, and disease prevention for all our patients.

To ensure the safety of our patients and staff, we have implemented strict COVID-19 screening measures. We kindly request that if you are experiencing any cold or flu-like symptoms, please do not visit the clinic. We recommend that you proceed to a COVID-19 testing clinic for further evaluation.

For WorkCover and TAC patients, we require full payment on the day of service at our private billing rates. However, you can seek rebates from your insurance company afterward.

If you require urgent medical attention, please call 000 immediately.

At MyDoc Healthcare, we understand the importance of effective communication. Our dedicated staff strives to return all patient calls within a reasonable timeframe. However, for the safety and privacy of our patients, we cannot pass on messages to doctors through non-secure channels. We encourage patients to schedule an appointment, either in person or via telehealth, to discuss any medical concerns directly with their doctor.

We value the privacy and confidentiality of your health information. Our policies align with the Australian Privacy Principles, the Privacy Act 1988, and the guidelines set by the Royal Australian College of General Practitioners (RACGP). We collect health information only when necessary for healthcare services and with your consent. This information is used and disclosed for the primary purpose of providing healthcare services or as required by law, ensuring your expectations and privacy are respected.

As part of our commitment to engaging patients, supporting education, and raising awareness of health issues, we recognize the value of social media. We kindly ask that you follow our guidelines when using social media to communicate with us or post comments, to maintain a safe, respectful, and positive online environment for our patients and staff.

We also understand the convenience of email communication. However, we prioritize patient confidentiality and ensure timely responses to emails.

At MyDoc Healthcare, your health and well-being are our top priorities. We are here to provide you with personalized care, support, and attention. For more information about our services, please refer to the list below. If you require an interpreter or have a communication impairment, please arrange assistance with our staff before your appointment.